Total complaints
25
Filed since Ther
2026 data Public-data reference. official source
The Trailer Record
25 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
25 consumer complaints filed with the CFPB
This profile shows The Trailer Record's complaint history from CFPB public records. 25 consumers have filed complaints since Ther. The company has a 0% timely response rate and has provided relief in 4% of cases.
25
Total Complaints
0%
Timely Response
0%
Disputed
4%
Relief Provided
4
States Active
Ther
Since
Timely response
0%
CFPB-tracked response window
Relief rate
4%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 4.0%
Industry median
Share closed with monetary or non-monetary relief.
The Trailer Record complaint mix by product
- I am 16 64.0% – 0% relief
- I am 5 20.0% – 0% relief
- I am 3 12.0% – 0% relief
- I am 1 4.0% – 100% relief
How The Trailer Record's 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I am requesting that you please send me copies of the documents that you have in your files as of this date that your company used to verify the accuracy of the accounts listed below along with a complete compliant detailed breakdown of the three segments of the Metro 2 requirements including The Header Record | 16 |
| I am requesting that you please send me copies of the documents that you have in your files as of this date that your company used to verify the accuracy of the accounts listed below along with a complete compliant detailed breakdown of the XXXX segments of the XXXX XXXX requirements including The Header Record | 5 |
| I am requesting that you please send me copies of the documents that you have in your files as of this date that your company used to verify the accuracy of the accounts listed below along with a complete compliant detailed breakdown of the three segments of the XXXX XXXX requirements including The Header Record | 3 |
| I am requesting that you please send me copies of the documents that Transunion has in your files as of this date that your company used to verify the accuracy of the accounts listed below along with a complete compliant detailed breakdown of the three segments of the Metro 2 requirements including The Header Record | 1 |
Top States
| State | Complaints |
|---|---|
| containing 47 fields | 9 |
| Containing 47 fields | 8 |
| Containing XXXX fields | 5 |
| containing XXXX fields | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| which ensures that the information was identified correctly by your bureau | 24 |
| which ensures that the information was identified correctly by Transunion | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About The Trailer Record
The Trailer Record has accumulated 25 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 25 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ther, and the most recent logged activity is Therefore, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, The Trailer Record reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am requesting that you please send me copies of the documents that you have in your files as of this date that your company used to verify the accuracy of the accounts listed below along with a complete compliant detailed breakdown of the three segments of the Metro 2 requirements including The Header Record", and the single most common underlying issue is "which ensures that the information was identified correctly by your bureau".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating The Trailer Record: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does The Trailer Record have?
The Trailer Record has received 25 consumer complaints filed with the Consumer Financial Protection Bureau.
Does The Trailer Record respond to complaints on time?
The Trailer Record has a 0% timely response rate to CFPB complaints.
What is the most common complaint about The Trailer Record?
The most common issue reported against The Trailer Record is "which ensures that the information was identified correctly by your bureau" in the "I am requesting that you please send me copies of the documents that you have in your files as of this date that your company used to verify the accuracy of the accounts listed below along with a complete compliant detailed breakdown of the three segments of the Metro 2 requirements including The Header Record" product category.
Read our methodology — how this data is sourced, computed, and verified.
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