Total complaints
1
Filed since Whil
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the status reported also leads potential creditors to believe the account is perpetually one-hundred eighty ( 180 ) days past-due but remains in a receivable status instead of being reported in a charge-off status. Federal banking laws require XXXX XXXX to charge-off the account not more than 180 days past-due. While XXXX XXXX insists the account was placed in a charge-off status on or around XXXX XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Whil. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Whil
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the status reported also leads potential creditors to believe the account is perpetually one-hundred eighty ( 180 ) days past-due but remains in a receivable status instead of being reported in a charge-off status. Federal banking laws require XXXX XXXX to charge-off the account not more than 180 days past-due. While XXXX XXXX insists the account was placed in a charge-off status on or around XXXX XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| It was only after XXXX XXXX collections agent returned the account in XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| XXXX XXXX continues to report the account as a receivable that is alleged to be seriously past-due. The misrepresentation in that status alone has caused me to be refused rental housing | 1 |
| Issue | Complaints |
|---|---|
| yet charged-off the account BEFORE conducting the billing error investigations. XXXX XXXX chose instead to re-age my account on at least two ( 2 ) occasions over XXXX. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the status reported also leads potential creditors to believe the account is perpetually one-hundred eighty ( 180 ) days past-due but remains in a receivable status instead of being reported in a charge-off status. Federal banking laws require XXXX XXXX to charge-off the account not more than 180 days past-due. While XXXX XXXX insists the account was placed in a charge-off status on or around XXXX XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Whil, and the most recent logged activity is While I wa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the status reported also leads potential creditors to believe the account is perpetually one-hundred eighty ( 180 ) days past-due but remains in a receivable status instead of being reported in a charge-off status. Federal banking laws require XXXX XXXX to charge-off the account not more than 180 days past-due. While XXXX XXXX insists the account was placed in a charge-off status on or around XXXX XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "It was only after XXXX XXXX collections agent returned the account in XX/XX/XXXX", and the single most common underlying issue is "yet charged-off the account BEFORE conducting the billing error investigations. XXXX XXXX chose instead to re-age my account on at least two ( 2 ) occasions over XXXX. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the status reported also leads potential creditors to believe the account is perpetually one-hundred eighty ( 180 ) days past-due but remains in a receivable status instead of being reported in a charge-off status. Federal banking laws require XXXX XXXX to charge-off the account not more than 180 days past-due. While XXXX XXXX insists the account was placed in a charge-off status on or around XXXX XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the status reported also leads potential creditors to believe the account is perpetually one-hundred eighty ( 180 ) days past-due but remains in a receivable status instead of being reported in a charge-off status. Federal banking laws require XXXX XXXX to charge-off the account not more than 180 days past-due. While XXXX XXXX insists the account was placed in a charge-off status on or around XXXX XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the status reported also leads potential creditors to believe the account is perpetually one-hundred eighty ( 180 ) days past-due but remains in a receivable status instead of being reported in a charge-off status. Federal banking laws require XXXX XXXX to charge-off the account not more than 180 days past-due. While XXXX XXXX insists the account was placed in a charge-off status on or around XXXX XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against the status reported also leads potential creditors to believe the account is perpetually one-hundred eighty ( 180 ) days past-due but remains in a receivable status instead of being reported in a charge-off status. Federal banking laws require XXXX XXXX to charge-off the account not more than 180 days past-due. While XXXX XXXX insists the account was placed in a charge-off status on or around XXXX XX/XX/XXXX is "yet charged-off the account BEFORE conducting the billing error investigations. XXXX XXXX chose instead to re-age my account on at least two ( 2 ) occasions over XXXX. However" in the "It was only after XXXX XXXX collections agent returned the account in XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.