Total complaints
13
Filed since ( b
2026 data Public-data reference. official source
the State insurance authorities
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows the State insurance authorities's complaint history from CFPB public records. 13 consumers have filed complaints since ( b . The company has a 0% timely response rate and has provided relief in 0% of cases.
13
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
8
States Active
( b
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the State insurance authorities complaint mix by product
- in writing 7 53.8% – 0% relief
- ( 4 5 38.5% – 0% relief
- Equifax 1 7.7% – 0% relief
How the State insurance authorities's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title | 7 |
| ( 4 ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 5 |
| Equifax | 1 |
Top States
| State | Complaints |
|---|---|
| and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law | 6 |
| and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law**,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,RI,02908,Servicemember,Consent provided,Web,2024-02-08,Closed with explanation,Yes,N/A,8306316 | 1 |
| and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law.,,EQUIFAX | 1 |
| and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33714,,Consent provided,Web,2024-02-22,Closed with explanation,Yes,N/A,8401226 | 1 |
| and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law**,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law**,,CAPITAL ONE FINANCIAL CORPORATION,RI,02908,Servicemember,Consent provided,Web,2024-02-08,Closed with explanation,Yes,N/A,8306193 | 1 |
| and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law**,,EQUIFAX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| before the time that such information is initially disclosed | 7 |
| and a respect for the consumers right to privacy. XXXX has been voluntarily reporting unlawful personally identifiable information on my consumer credit report since XX/XX/XXXX. As a federally protected consumer | 3 |
| and a respect for the consumers right to privacy. Experian has been voluntarily reporting unlawful personally identifiable information on my consumer credit report since XX/XX/XXXX. As a federally protected consumer | 2 |
| Pursuant to 15 USC 1681a | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the State insurance authorities
the State insurance authorities has accumulated 13 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 13 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( b , and the most recent logged activity is XXXX XXXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the State insurance authorities reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title", and the single most common underlying issue is "before the time that such information is initially disclosed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the State insurance authorities: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the State insurance authorities have?
the State insurance authorities has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the State insurance authorities respond to complaints on time?
the State insurance authorities has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the State insurance authorities?
The most common issue reported against the State insurance authorities is "before the time that such information is initially disclosed" in the "in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title" product category.
Read our methodology — how this data is sourced, computed, and verified.
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