Total complaints
1
Filed since I st
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the signature was erased. I triple checked my document was the correctly signed one ( it was ) and still this happened. Suspecting this was an issue with the PDF format's complaint history from CFPB public records. 1 consumers have filed complaints since I st. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I st
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the signature was erased. I triple checked my document was the correctly signed one ( it was ) and still this happened. Suspecting this was an issue with the PDF format's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so I reached out to my HR person and asked her to manually sign. I then uploaded this form using the XXXX XXXX '' as advised by an FSA call center staff person. It was uploaded as a PDF and I received an email confirmation that it was received. I called FSA and they told me it would take XXXX weeks '' to process. I waited this interval | 1 |
| State | Complaints |
|---|---|
| I converted the document to a JPEG ( another accepted document type ) and uploaded this. I received an email confirmation and could see the submission under my activity '' on my account. I also submitted a complaint to FSA asking them to look into this issue. 2 days later | 1 |
| Issue | Complaints |
|---|---|
| the woman told me she could see no new submission | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the signature was erased. I triple checked my document was the correctly signed one ( it was ) and still this happened. Suspecting this was an issue with the PDF format has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I st, and the most recent logged activity is I still ha, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the signature was erased. I triple checked my document was the correctly signed one ( it was ) and still this happened. Suspecting this was an issue with the PDF format reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so I reached out to my HR person and asked her to manually sign. I then uploaded this form using the XXXX XXXX '' as advised by an FSA call center staff person. It was uploaded as a PDF and I received an email confirmation that it was received. I called FSA and they told me it would take XXXX weeks '' to process. I waited this interval", and the single most common underlying issue is "the woman told me she could see no new submission".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the signature was erased. I triple checked my document was the correctly signed one ( it was ) and still this happened. Suspecting this was an issue with the PDF format: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the signature was erased. I triple checked my document was the correctly signed one ( it was ) and still this happened. Suspecting this was an issue with the PDF format has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the signature was erased. I triple checked my document was the correctly signed one ( it was ) and still this happened. Suspecting this was an issue with the PDF format has a 0% timely response rate to CFPB complaints.
The most common issue reported against the signature was erased. I triple checked my document was the correctly signed one ( it was ) and still this happened. Suspecting this was an issue with the PDF format is "the woman told me she could see no new submission" in the "so I reached out to my HR person and asked her to manually sign. I then uploaded this form using the XXXX XXXX '' as advised by an FSA call center staff person. It was uploaded as a PDF and I received an email confirmation that it was received. I called FSA and they told me it would take XXXX weeks '' to process. I waited this interval" product category.
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