Total complaints
1
Filed since ( e
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the servicer who can PROVIDE ASSISTANCE to the borrower '' ( f ) Damages and costs Whoever fails to comply with any provision of this section shall be liable to the borrower for each such failure in the following amounts : Due to XXXX late reply in XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since ( e . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ( e
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the servicer who can PROVIDE ASSISTANCE to the borrower '' ( f ) Damages and costs Whoever fails to comply with any provision of this section shall be liable to the borrower for each such failure in the following amounts : Due to XXXX late reply in XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the servicer shall provide a written response acknowledging receipt of the correspondence within 5 days ( excluding legal public holidays | 1 |
| State | Complaints |
|---|---|
| failure to disclose their bank was closed & pending bankrupcy | 1 |
| Issue | Complaints |
|---|---|
| and Sundays ) unless the action requested is taken within such period. '' 3. The loan servicer has NO MORE THAN 60 DAYS Business Days after receiving the borrowers request to correct the errors on the borrowers loan account or the loan servicing company must provide the borrower with a written clarification disputing any such error. '' ( B ) after conducting an investigation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the servicer who can PROVIDE ASSISTANCE to the borrower '' ( f ) Damages and costs Whoever fails to comply with any provision of this section shall be liable to the borrower for each such failure in the following amounts : Due to XXXX late reply in XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( e , and the most recent logged activity is ( e ) Duty, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the servicer who can PROVIDE ASSISTANCE to the borrower '' ( f ) Damages and costs Whoever fails to comply with any provision of this section shall be liable to the borrower for each such failure in the following amounts : Due to XXXX late reply in XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the servicer shall provide a written response acknowledging receipt of the correspondence within 5 days ( excluding legal public holidays", and the single most common underlying issue is "and Sundays ) unless the action requested is taken within such period. '' 3. The loan servicer has NO MORE THAN 60 DAYS Business Days after receiving the borrowers request to correct the errors on the borrowers loan account or the loan servicing company must provide the borrower with a written clarification disputing any such error. '' ( B ) after conducting an investigation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the servicer who can PROVIDE ASSISTANCE to the borrower '' ( f ) Damages and costs Whoever fails to comply with any provision of this section shall be liable to the borrower for each such failure in the following amounts : Due to XXXX late reply in XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the servicer who can PROVIDE ASSISTANCE to the borrower '' ( f ) Damages and costs Whoever fails to comply with any provision of this section shall be liable to the borrower for each such failure in the following amounts : Due to XXXX late reply in XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the servicer who can PROVIDE ASSISTANCE to the borrower '' ( f ) Damages and costs Whoever fails to comply with any provision of this section shall be liable to the borrower for each such failure in the following amounts : Due to XXXX late reply in XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against the servicer who can PROVIDE ASSISTANCE to the borrower '' ( f ) Damages and costs Whoever fails to comply with any provision of this section shall be liable to the borrower for each such failure in the following amounts : Due to XXXX late reply in XXXX is "and Sundays ) unless the action requested is taken within such period. '' 3. The loan servicer has NO MORE THAN 60 DAYS Business Days after receiving the borrowers request to correct the errors on the borrowers loan account or the loan servicing company must provide the borrower with a written clarification disputing any such error. '' ( B ) after conducting an investigation" in the "the servicer shall provide a written response acknowledging receipt of the correspondence within 5 days ( excluding legal public holidays" product category.
Read our methodology — how this data is sourced, computed, and verified.