Total complaints
1
Filed since For
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the servicer sent the borrower notices implying the borrower is in imminent default. One of the notices was placed on the borrowers door's complaint history from CFPB public records. 1 consumers have filed complaints since For . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since For
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the servicer sent the borrower notices implying the borrower is in imminent default. One of the notices was placed on the borrowers door's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Ditech begun holding monthly mortgage payments on a suspense account beginning XXXX | 1 |
| State | Complaints |
|---|---|
| presumably | 1 |
| Issue | Complaints |
|---|---|
| the servicer has been misreporting the mortgage debt status to the borrower | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the servicer sent the borrower notices implying the borrower is in imminent default. One of the notices was placed on the borrowers door has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to For , and the most recent logged activity is For an unk, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the servicer sent the borrower notices implying the borrower is in imminent default. One of the notices was placed on the borrowers door reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Ditech begun holding monthly mortgage payments on a suspense account beginning XXXX", and the single most common underlying issue is "the servicer has been misreporting the mortgage debt status to the borrower".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the servicer sent the borrower notices implying the borrower is in imminent default. One of the notices was placed on the borrowers door: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the servicer sent the borrower notices implying the borrower is in imminent default. One of the notices was placed on the borrowers door has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the servicer sent the borrower notices implying the borrower is in imminent default. One of the notices was placed on the borrowers door has a 0% timely response rate to CFPB complaints.
The most common issue reported against the servicer sent the borrower notices implying the borrower is in imminent default. One of the notices was placed on the borrowers door is "the servicer has been misreporting the mortgage debt status to the borrower" in the "Ditech begun holding monthly mortgage payments on a suspense account beginning XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.