the same info I sent 4 times. She asked me to sent it to her directly at XXXX. She confirmed receipt of the proof and stated it would be escalated. New Ref # XXXX XX/XX/XXXX - I messaged BoA questioning why case was closed and why they did not bother to open emails and gave new ref # XX/XX/XXXX - BoA messaged stating they have the proof document and blaming the failure to post on a system issue XX/XX/XXXX - BoA messaged requesting the proof once again.

What the CFPB Record Shows About the same info I sent 4 times. She asked me to sent it to her directly at XXXX. She confirmed receipt of the proof and stated it would be escalated. New Ref # XXXX XX/XX/XXXX - I messaged BoA questioning why case was closed and why they did not bother to open emails and gave new ref # XX/XX/XXXX - BoA messaged stating they have the proof document and blaming the failure to post on a system issue XX/XX/XXXX - BoA messaged requesting the proof once again.

the same info I sent 4 times. She asked me to sent it to her directly at XXXX. She confirmed receipt of the proof and stated it would be escalated. New Ref # XXXX XX/XX/XXXX - I messaged BoA questioning why case was closed and why they did not bother to open emails and gave new ref # XX/XX/XXXX - BoA messaged stating they have the proof document and blaming the failure to post on a system issue XX/XX/XXXX - BoA messaged requesting the proof once again. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the same info I sent 4 times. She asked me to sent it to her directly at XXXX. She confirmed receipt of the proof and stated it would be escalated. New Ref # XXXX XX/XX/XXXX - I messaged BoA questioning why case was closed and why they did not bother to open emails and gave new ref # XX/XX/XXXX - BoA messaged stating they have the proof document and blaming the failure to post on a system issue XX/XX/XXXX - BoA messaged requesting the proof once again. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "re-told situation and was given a Case # XXXX XX/XX/XXXX - I received confirmation via BoA online messaging XX/XX/XXXX - Called back nothing", and the single most common underlying issue is "fax or mail XX/XX/XXXX - Emailed XXXX my XXXX XXXX statement showing online payments to BoA on XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the same info I sent 4 times. She asked me to sent it to her directly at XXXX. She confirmed receipt of the proof and stated it would be escalated. New Ref # XXXX XX/XX/XXXX - I messaged BoA questioning why case was closed and why they did not bother to open emails and gave new ref # XX/XX/XXXX - BoA messaged stating they have the proof document and blaming the failure to post on a system issue XX/XX/XXXX - BoA messaged requesting the proof once again.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.