Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows THE RECENT INFORMATION YOU PROVIDED US's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How THE RECENT INFORMATION YOU PROVIDED US's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called Wells Fargo to see what my payment was going to be because the modification amount is always higher than what your mortgage payment is going to be. Or whether to see if they were going to extent the trail payments because of the incident with the first payment. I was told that modification was discharge and I was in foreclosure. I broke down and told the rep everything that I been through and she connected me to the office of the President. I told my complaint again. The next day on XX/XX/XXXX. I spoke with XXXX. XXXX from the office of the President and I appeal to him about the decision and I told him all that I been through. I should not be in default. XXXX. XXXX wanted to work with XXXX and I told him. No | 1 |
| State | Complaints |
|---|---|
| AND THE CURRENT CIRCUMSTANCES SURROUNDING THE MORTGAGE. And I received a letter from XXXX. XXXX | 1 |
| Issue | Complaints |
|---|---|
| Wells Fargo reentry department call me. I was told that a sale date of XX/XX/XXXX was on my home. They wanted to know my income. I told them nothing change ; I am still waiting for XXXX. I only get the temporary cash assistance of XXXX from social services until my XXXX start. I was told that there was nothing that they could do for me with that income. I stressed and confused to why there was a sale date was put on my home while my appeal being investigated. I told him everything that I been through. He was confused and began to read the notes in my account. He told me the first payment came back insignificant funds. He did not have any answers. On XX/XX/XXXX another reentry rep called me wanted to know my income and gave me the balance to bring my account up to date. I told her everything and she told me to fax my bank statement to prove I had enough funds in my account on XX/XX/XXXX. I sent two faxes on XX/XX/XXXX consisting of bank statements proving every month payment was in my account on time and it stayed in my account until I started withdrawing from ATMs. Except for the XXXX and XXXX payment was sent by XXXX. The XXXX payment was sent back into my account. The bank statements prove all of that. On XX/XX/XXXX the reentry call me to acknowledge receivement of my the bank statements and he checked the bank statements to see if I had significant funds in my account. He acknowledge significant funds in my account. But | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
THE RECENT INFORMATION YOU PROVIDED US has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, THE RECENT INFORMATION YOU PROVIDED US reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Wells Fargo to see what my payment was going to be because the modification amount is always higher than what your mortgage payment is going to be. Or whether to see if they were going to extent the trail payments because of the incident with the first payment. I was told that modification was discharge and I was in foreclosure. I broke down and told the rep everything that I been through and she connected me to the office of the President. I told my complaint again. The next day on XX/XX/XXXX. I spoke with XXXX. XXXX from the office of the President and I appeal to him about the decision and I told him all that I been through. I should not be in default. XXXX. XXXX wanted to work with XXXX and I told him. No", and the single most common underlying issue is "Wells Fargo reentry department call me. I was told that a sale date of XX/XX/XXXX was on my home. They wanted to know my income. I told them nothing change ; I am still waiting for XXXX. I only get the temporary cash assistance of XXXX from social services until my XXXX start. I was told that there was nothing that they could do for me with that income. I stressed and confused to why there was a sale date was put on my home while my appeal being investigated. I told him everything that I been through. He was confused and began to read the notes in my account. He told me the first payment came back insignificant funds. He did not have any answers. On XX/XX/XXXX another reentry rep called me wanted to know my income and gave me the balance to bring my account up to date. I told her everything and she told me to fax my bank statement to prove I had enough funds in my account on XX/XX/XXXX. I sent two faxes on XX/XX/XXXX consisting of bank statements proving every month payment was in my account on time and it stayed in my account until I started withdrawing from ATMs. Except for the XXXX and XXXX payment was sent by XXXX. The XXXX payment was sent back into my account. The bank statements prove all of that. On XX/XX/XXXX the reentry call me to acknowledge receivement of my the bank statements and he checked the bank statements to see if I had significant funds in my account. He acknowledge significant funds in my account. But".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating THE RECENT INFORMATION YOU PROVIDED US: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
THE RECENT INFORMATION YOU PROVIDED US has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
THE RECENT INFORMATION YOU PROVIDED US has a 0% timely response rate to CFPB complaints.
The most common issue reported against THE RECENT INFORMATION YOU PROVIDED US is "Wells Fargo reentry department call me. I was told that a sale date of XX/XX/XXXX was on my home. They wanted to know my income. I told them nothing change ; I am still waiting for XXXX. I only get the temporary cash assistance of XXXX from social services until my XXXX start. I was told that there was nothing that they could do for me with that income. I stressed and confused to why there was a sale date was put on my home while my appeal being investigated. I told him everything that I been through. He was confused and began to read the notes in my account. He told me the first payment came back insignificant funds. He did not have any answers. On XX/XX/XXXX another reentry rep called me wanted to know my income and gave me the balance to bring my account up to date. I told her everything and she told me to fax my bank statement to prove I had enough funds in my account on XX/XX/XXXX. I sent two faxes on XX/XX/XXXX consisting of bank statements proving every month payment was in my account on time and it stayed in my account until I started withdrawing from ATMs. Except for the XXXX and XXXX payment was sent by XXXX. The XXXX payment was sent back into my account. The bank statements prove all of that. On XX/XX/XXXX the reentry call me to acknowledge receivement of my the bank statements and he checked the bank statements to see if I had significant funds in my account. He acknowledge significant funds in my account. But" in the "I called Wells Fargo to see what my payment was going to be because the modification amount is always higher than what your mortgage payment is going to be. Or whether to see if they were going to extent the trail payments because of the incident with the first payment. I was told that modification was discharge and I was in foreclosure. I broke down and told the rep everything that I been through and she connected me to the office of the President. I told my complaint again. The next day on XX/XX/XXXX. I spoke with XXXX. XXXX from the office of the President and I appeal to him about the decision and I told him all that I been through. I should not be in default. XXXX. XXXX wanted to work with XXXX and I told him. No" product category.
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