the reason we chose to rent from them because we rent from XXXX almost monthly in the US. They kept all the papers

What the CFPB Record Shows About the reason we chose to rent from them because we rent from XXXX almost monthly in the US. They kept all the papers

the reason we chose to rent from them because we rent from XXXX almost monthly in the US. They kept all the papers has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to A fe, and the most recent logged activity is A few days, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the reason we chose to rent from them because we rent from XXXX almost monthly in the US. They kept all the papers reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we notice a {$14000.00} charge on our Citibank Credit card from XXXX. We were shocked but figured it had to be a mistake. We called XXXX in XXXX and they told us that there was a problem with the car that we had for 24 hours. They said that the alignment was off. Id liketo point out that these cars are not in immaculate condition to begin with. People are constantly renting and returning them. This is also the car that they brought to us at XXXX after it had been returned at XXXX. Its also the same car that didnt have a working air conditioner that they obviously didnt catch in the visual walk-around that they did with the previous renterbefore bringing it to our hotel. Alignment is a wear-and-tear maintenance that is normal in all cars", and the single most common underlying issue is "000+ miles on it.We dispute the Citibank credit card charge in XXXX. The credit card company tells us that we lost the dispute because the merchant never responded after 30 days. This seems very backwards to us because we have a small business and have had people dispute against us and the burden of proof is on the merchant".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the reason we chose to rent from them because we rent from XXXX almost monthly in the US. They kept all the papers: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.