Total complaints
1
Filed since Atta
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the purge from date NEVER changes. The charged-off account can bounce from collection agency to collection agency but according to the FCRA's complaint history from CFPB public records. 1 consumers have filed complaints since Atta. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Atta
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the purge from date NEVER changes. The charged-off account can bounce from collection agency to collection agency but according to the FCRA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 5- or 6-XXXX later Transunion XXXX. I have attached a screenshot that states from XXXX XXXX that they are XXXX XXXX XXXX XXXX. If you refer to the highlighted document which XXXX acknowledges that they are XXXX XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| the debt can only be reported for 7 years from the date of first delinquency ( DOFD ). | 1 |
| Issue | Complaints |
|---|---|
| then Navient | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the purge from date NEVER changes. The charged-off account can bounce from collection agency to collection agency but according to the FCRA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Atta, and the most recent logged activity is Attached i, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the purge from date NEVER changes. The charged-off account can bounce from collection agency to collection agency but according to the FCRA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "5- or 6-XXXX later Transunion XXXX. I have attached a screenshot that states from XXXX XXXX that they are XXXX XXXX XXXX XXXX. If you refer to the highlighted document which XXXX acknowledges that they are XXXX XXXX XXXX XXXX", and the single most common underlying issue is "then Navient".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the purge from date NEVER changes. The charged-off account can bounce from collection agency to collection agency but according to the FCRA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the purge from date NEVER changes. The charged-off account can bounce from collection agency to collection agency but according to the FCRA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the purge from date NEVER changes. The charged-off account can bounce from collection agency to collection agency but according to the FCRA has a 0% timely response rate to CFPB complaints.
The most common issue reported against the purge from date NEVER changes. The charged-off account can bounce from collection agency to collection agency but according to the FCRA is "then Navient" in the "5- or 6-XXXX later Transunion XXXX. I have attached a screenshot that states from XXXX XXXX that they are XXXX XXXX XXXX XXXX. If you refer to the highlighted document which XXXX acknowledges that they are XXXX XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.