Total complaints
1
Filed since They
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the promise of loan was just part of their scheme to commit a fraud crime against USAA... XXXX.and myself...... .at XXXX with them on the phone telling me to just go to XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since They. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since They
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the promise of loan was just part of their scheme to commit a fraud crime against USAA... XXXX.and myself...... .at XXXX with them on the phone telling me to just go to XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| along with my debit card account number and told me that once the insurance was in place on the loan ... ..they told me that I had to have insurance on the loan that would protect the lender against my death or inability to work... ..I had never applied for an online loan before and called USAA and asked them prior to doing anything if this was normal and customary and she ( USAA customer service rep ) said she could not say if this was normal for an online loan | 1 |
| State | Complaints |
|---|---|
| and have them scan the bar code and the money will be sent to the insurance company and we will deposit the {$10000.00} loan into your account ... ... .They broke the payment up into {$1000.00} scan and {$1400.00} scan and then they informed the funds did not come through to the insurance company and I needed to go back to XXXX and do this again ... .which I did ... ... .When the funds did not come the next morning I called USAA and they said they could not do anything until the scan had cleared ... ... ... what I did not know until the bank sent me copies of the check that they used which were written from a fictisious company from MN ... ... .I asked the representative at USAA to investigage and I gave him all of the information of what had happen | 1 |
| Issue | Complaints |
|---|---|
| I needed the loan and my mind was a more focused on getting the loan than what they were asking me to do ... ... red flags should have been going off | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the promise of loan was just part of their scheme to commit a fraud crime against USAA... XXXX.and myself...... .at XXXX with them on the phone telling me to just go to XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to They, and the most recent logged activity is They asked, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the promise of loan was just part of their scheme to commit a fraud crime against USAA... XXXX.and myself...... .at XXXX with them on the phone telling me to just go to XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "along with my debit card account number and told me that once the insurance was in place on the loan ... ..they told me that I had to have insurance on the loan that would protect the lender against my death or inability to work... ..I had never applied for an online loan before and called USAA and asked them prior to doing anything if this was normal and customary and she ( USAA customer service rep ) said she could not say if this was normal for an online loan", and the single most common underlying issue is "I needed the loan and my mind was a more focused on getting the loan than what they were asking me to do ... ... red flags should have been going off".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the promise of loan was just part of their scheme to commit a fraud crime against USAA... XXXX.and myself...... .at XXXX with them on the phone telling me to just go to XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the promise of loan was just part of their scheme to commit a fraud crime against USAA... XXXX.and myself...... .at XXXX with them on the phone telling me to just go to XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the promise of loan was just part of their scheme to commit a fraud crime against USAA... XXXX.and myself...... .at XXXX with them on the phone telling me to just go to XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against the promise of loan was just part of their scheme to commit a fraud crime against USAA... XXXX.and myself...... .at XXXX with them on the phone telling me to just go to XXXX is "I needed the loan and my mind was a more focused on getting the loan than what they were asking me to do ... ... red flags should have been going off" in the "along with my debit card account number and told me that once the insurance was in place on the loan ... ..they told me that I had to have insurance on the loan that would protect the lender against my death or inability to work... ..I had never applied for an online loan before and called USAA and asked them prior to doing anything if this was normal and customary and she ( USAA customer service rep ) said she could not say if this was normal for an online loan" product category.
Read our methodology — how this data is sourced, computed, and verified.