2026 data Public-data reference. official source

the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That's complaint history from CFPB public records. 1 consumers have filed complaints since 8. T. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
8. T
Since

Total complaints

1

Filed since 8. T

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That complaint mix by product

Total complaints: 1

the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). quoting FCBA: 1 complaints (100.0%), resolution 0.0% quoting FCBA 100.0%
  • quoting FCBA 1 100.0% 0% relief

How the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
quoting FCBA Any creditor who fails to follow the settlement procedure may not collect the amount in dispute 1

Top States

State Complaints
despite my refusal to pay the disputed amount 1

Top Issues

Issue Complaints
up to {$50.00} 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That

the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 8. T, and the most recent logged activity is 8. That, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "quoting FCBA Any creditor who fails to follow the settlement procedure may not collect the amount in dispute", and the single most common underlying issue is "up to {$50.00}".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That have?

the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That respond to complaints on time?

the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That has a 0% timely response rate to CFPB complaints.

What is the most common complaint about the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That?

The most common issue reported against the penalty applies. '' 10. Chase closed the dispute ILLEGALY a ) WITHOUT PROOF OF DELIVERY b ) WITHOUT TRANSACTION CHARGESLIPS ( Thus transactions are not bound by card-member agreement ) c ) WITHOUT MERCHANT RESPONSE ( No merchant signed response has been shared ) 11. That is "up to {$50.00}" in the "quoting FCBA Any creditor who fails to follow the settlement procedure may not collect the amount in dispute" product category.

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