Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the payments were not processed. I made the payments then and request the late fees to be waived's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the payments were not processed. I made the payments then and request the late fees to be waived's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I tried to use my Bank of America credit card ending in XXXX to make a purchase over the phone. I was advised that the card is declined. I said this can not be because I have over $ XXXX credit limit. I used my other bank of America card ending XXXX to make the purchase and was told again that the card decline. I was shocked because my credit card s have plenty of credit usage. I ended up using another credit card | 1 |
| State | Complaints |
|---|---|
| which were waived with no hassle. I hang up and went back to work. | 1 |
| Issue | Complaints |
|---|---|
| I quickly called Bank of America at XXXX XXXX XXXX to see why my cards are declined. I was advised that my payments due on XX/XX/XXXX was not received. I said | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the payments were not processed. I made the payments then and request the late fees to be waived has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX- on X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the payments were not processed. I made the payments then and request the late fees to be waived reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I tried to use my Bank of America credit card ending in XXXX to make a purchase over the phone. I was advised that the card is declined. I said this can not be because I have over $ XXXX credit limit. I used my other bank of America card ending XXXX to make the purchase and was told again that the card decline. I was shocked because my credit card s have plenty of credit usage. I ended up using another credit card", and the single most common underlying issue is "I quickly called Bank of America at XXXX XXXX XXXX to see why my cards are declined. I was advised that my payments due on XX/XX/XXXX was not received. I said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the payments were not processed. I made the payments then and request the late fees to be waived: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the payments were not processed. I made the payments then and request the late fees to be waived has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the payments were not processed. I made the payments then and request the late fees to be waived has a 0% timely response rate to CFPB complaints.
The most common issue reported against the payments were not processed. I made the payments then and request the late fees to be waived is "I quickly called Bank of America at XXXX XXXX XXXX to see why my cards are declined. I was advised that my payments due on XX/XX/XXXX was not received. I said" in the "I tried to use my Bank of America credit card ending in XXXX to make a purchase over the phone. I was advised that the card is declined. I said this can not be because I have over $ XXXX credit limit. I used my other bank of America card ending XXXX to make the purchase and was told again that the card decline. I was shocked because my credit card s have plenty of credit usage. I ended up using another credit card" product category.
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