Total complaints
1
Filed since Ther
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the payments still processed through our account. This is also reflected on the XXXX website transaction history where it shows 3 payment reversals effective on XX/XX/2020 ( Im sure due to an employee/the system recognizing the error before we did )'s complaint history from CFPB public records. 1 consumers have filed complaints since Ther. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ther
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the payments still processed through our account. This is also reflected on the XXXX website transaction history where it shows 3 payment reversals effective on XX/XX/2020 ( Im sure due to an employee/the system recognizing the error before we did )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and it causes me to question the record keeping practices of the company as a whole | 1 |
| State | Complaints |
|---|---|
| as well as a fourth payment attempt on XX/XX/2020. The records for the fourth payment attempt also falsely read that the payment was not received until XX/XX/2020 | 1 |
| Issue | Complaints |
|---|---|
| in the total of {$580.00}. This amount was {$190.00} more than authorized to come out and {$190.00} more than actually owed at the time. This is also not the date or the amount I discussed over the phone with a representative. I discussed a one-time payment of around or about {$390.00}. The only record XXXX seems to have of the {$390.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the payments still processed through our account. This is also reflected on the XXXX website transaction history where it shows 3 payment reversals effective on XX/XX/2020 ( Im sure due to an employee/the system recognizing the error before we did ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ther, and the most recent logged activity is There are , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the payments still processed through our account. This is also reflected on the XXXX website transaction history where it shows 3 payment reversals effective on XX/XX/2020 ( Im sure due to an employee/the system recognizing the error before we did ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and it causes me to question the record keeping practices of the company as a whole", and the single most common underlying issue is "in the total of {$580.00}. This amount was {$190.00} more than authorized to come out and {$190.00} more than actually owed at the time. This is also not the date or the amount I discussed over the phone with a representative. I discussed a one-time payment of around or about {$390.00}. The only record XXXX seems to have of the {$390.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the payments still processed through our account. This is also reflected on the XXXX website transaction history where it shows 3 payment reversals effective on XX/XX/2020 ( Im sure due to an employee/the system recognizing the error before we did ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the payments still processed through our account. This is also reflected on the XXXX website transaction history where it shows 3 payment reversals effective on XX/XX/2020 ( Im sure due to an employee/the system recognizing the error before we did ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the payments still processed through our account. This is also reflected on the XXXX website transaction history where it shows 3 payment reversals effective on XX/XX/2020 ( Im sure due to an employee/the system recognizing the error before we did ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against the payments still processed through our account. This is also reflected on the XXXX website transaction history where it shows 3 payment reversals effective on XX/XX/2020 ( Im sure due to an employee/the system recognizing the error before we did ) is "in the total of {$580.00}. This amount was {$190.00} more than authorized to come out and {$190.00} more than actually owed at the time. This is also not the date or the amount I discussed over the phone with a representative. I discussed a one-time payment of around or about {$390.00}. The only record XXXX seems to have of the {$390.00}" in the "and it causes me to question the record keeping practices of the company as a whole" product category.
Read our methodology — how this data is sourced, computed, and verified.