Total complaints
1
Filed since In a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the payment was taken. I called again on XX/XX/XXXX and was told that I still owe attorney fee for over {$2000.00}. Can you believe this. I requested account statements and payoff and I still have not received it. These documents take 7-10 days it now over 2 weeks. In addition's complaint history from CFPB public records. 1 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the payment was taken. I called again on XX/XX/XXXX and was told that I still owe attorney fee for over {$2000.00}. Can you believe this. I requested account statements and payoff and I still have not received it. These documents take 7-10 days it now over 2 weeks. In addition's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the reinstatement amount was {$18000.00}. I question the attorney fees and XXXX XXXX stop communicating with my attorney. I kept writing letters to my attorney who kept contacting XXXX XXXX and she refused to respond in an effort to keep building up their fees. My attorney sent demand letters and emails to XXXX and XXXX XXXX @ XXXX and they went unheeded. He sent them letters regarding Error of Notice and Violation of Regulation X of the Consumer Law and it still went unnoticed until he threaten to take her to court. This is terrible. Why do you have laws that you can not enforce. According to XXXX XXXX the attorney fees are reasonable. What does the law considers reasonable. Dovenmuehle Mortgage | 1 |
| State | Complaints |
|---|---|
| My mortgage payment is {$700.00}. XXXX XXXX XXXX charges me {$700.00}. This is an overcharge. That is XXXX XXXX XXXX charges me for tax XXXX cents each month. That is XXXX cents each month plus interest of 6 % when late for the last 14 years. In addition | 1 |
| Issue | Complaints |
|---|---|
| XXXX while I 'm trying to cure the default. They made it almost impossible to cure the default. I lost time from work on XX/XX/XXXX and went to the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX NJ XXXX XXXX . Even there I was given the run-a-round. No one knew what was going on. They kept contacting the Dovenmuehle Mortgage claiming that I need to send the money to them. I was so frustrated that the person who went with me started to raise his voice. We even had my attorney 's office on the phone. All we wanted to do was cure the default. Can you imagine this? Well after waiting for one ( 1 hr ) hour | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the payment was taken. I called again on XX/XX/XXXX and was told that I still owe attorney fee for over {$2000.00}. Can you believe this. I requested account statements and payoff and I still have not received it. These documents take 7-10 days it now over 2 weeks. In addition has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In a lette, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the payment was taken. I called again on XX/XX/XXXX and was told that I still owe attorney fee for over {$2000.00}. Can you believe this. I requested account statements and payoff and I still have not received it. These documents take 7-10 days it now over 2 weeks. In addition reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the reinstatement amount was {$18000.00}. I question the attorney fees and XXXX XXXX stop communicating with my attorney. I kept writing letters to my attorney who kept contacting XXXX XXXX and she refused to respond in an effort to keep building up their fees. My attorney sent demand letters and emails to XXXX and XXXX XXXX @ XXXX and they went unheeded. He sent them letters regarding Error of Notice and Violation of Regulation X of the Consumer Law and it still went unnoticed until he threaten to take her to court. This is terrible. Why do you have laws that you can not enforce. According to XXXX XXXX the attorney fees are reasonable. What does the law considers reasonable. Dovenmuehle Mortgage", and the single most common underlying issue is "XXXX while I 'm trying to cure the default. They made it almost impossible to cure the default. I lost time from work on XX/XX/XXXX and went to the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX NJ XXXX XXXX . Even there I was given the run-a-round. No one knew what was going on. They kept contacting the Dovenmuehle Mortgage claiming that I need to send the money to them. I was so frustrated that the person who went with me started to raise his voice. We even had my attorney 's office on the phone. All we wanted to do was cure the default. Can you imagine this? Well after waiting for one ( 1 hr ) hour".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the payment was taken. I called again on XX/XX/XXXX and was told that I still owe attorney fee for over {$2000.00}. Can you believe this. I requested account statements and payoff and I still have not received it. These documents take 7-10 days it now over 2 weeks. In addition: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the payment was taken. I called again on XX/XX/XXXX and was told that I still owe attorney fee for over {$2000.00}. Can you believe this. I requested account statements and payoff and I still have not received it. These documents take 7-10 days it now over 2 weeks. In addition has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the payment was taken. I called again on XX/XX/XXXX and was told that I still owe attorney fee for over {$2000.00}. Can you believe this. I requested account statements and payoff and I still have not received it. These documents take 7-10 days it now over 2 weeks. In addition has a 0% timely response rate to CFPB complaints.
The most common issue reported against the payment was taken. I called again on XX/XX/XXXX and was told that I still owe attorney fee for over {$2000.00}. Can you believe this. I requested account statements and payoff and I still have not received it. These documents take 7-10 days it now over 2 weeks. In addition is "XXXX while I 'm trying to cure the default. They made it almost impossible to cure the default. I lost time from work on XX/XX/XXXX and went to the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX NJ XXXX XXXX . Even there I was given the run-a-round. No one knew what was going on. They kept contacting the Dovenmuehle Mortgage claiming that I need to send the money to them. I was so frustrated that the person who went with me started to raise his voice. We even had my attorney 's office on the phone. All we wanted to do was cure the default. Can you imagine this? Well after waiting for one ( 1 hr ) hour" in the "the reinstatement amount was {$18000.00}. I question the attorney fees and XXXX XXXX stop communicating with my attorney. I kept writing letters to my attorney who kept contacting XXXX XXXX and she refused to respond in an effort to keep building up their fees. My attorney sent demand letters and emails to XXXX and XXXX XXXX @ XXXX and they went unheeded. He sent them letters regarding Error of Notice and Violation of Regulation X of the Consumer Law and it still went unnoticed until he threaten to take her to court. This is terrible. Why do you have laws that you can not enforce. According to XXXX XXXX the attorney fees are reasonable. What does the law considers reasonable. Dovenmuehle Mortgage" product category.
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