2026 data Public-data reference. official source

the payment status

6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

6 consumer complaints filed with the CFPB

This profile shows the payment status's complaint history from CFPB public records. 6 consumers have filed complaints since Disp. The company has a 0% timely response rate and has provided relief in 0% of cases.

6
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Disp
Since

Total complaints

6

Filed since Disp

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

the payment status complaint mix by product

Total complaints: 6

the payment status complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). the date: 6 complaints (100.0%), resolution 0.0% the date 100.0%
  • the date 6 100.0% 0% relief

How the payment status's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
the date of last activity 6

Top States

State Complaints
the last payment date 6

Top Issues

Issue Complaints
the closed date 6

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About the payment status

the payment status has accumulated 6 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Disp, and the most recent logged activity is Dispute Re, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the payment status reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the date of last activity", and the single most common underlying issue is "the closed date".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the payment status: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does the payment status have?

the payment status has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.

Does the payment status respond to complaints on time?

the payment status has a 0% timely response rate to CFPB complaints.

What is the most common complaint about the payment status?

The most common issue reported against the payment status is "the closed date" in the "the date of last activity" product category.

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