the other day they went into my personal account and reversed my XXXX XXXX money of {$560.00} and again charged me {$35.00} overdraft. I am getting the run around and am extremely frustrated with all of this. I have spent hours of my time on phone calls

What the CFPB Record Shows About the other day they went into my personal account and reversed my XXXX XXXX money of {$560.00} and again charged me {$35.00} overdraft. I am getting the run around and am extremely frustrated with all of this. I have spent hours of my time on phone calls

the other day they went into my personal account and reversed my XXXX XXXX money of {$560.00} and again charged me {$35.00} overdraft. I am getting the run around and am extremely frustrated with all of this. I have spent hours of my time on phone calls has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The next m, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the other day they went into my personal account and reversed my XXXX XXXX money of {$560.00} and again charged me {$35.00} overdraft. I am getting the run around and am extremely frustrated with all of this. I have spent hours of my time on phone calls reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I again called and got XXXX he stated that he had no idea why this happened and that he would check with the Back Office to see if they can investigate it.I got sick of waiting for XXXX and XXXX to call me back so I called the 800 customer service number and asked to speak with a Manager and I also asked for the number for Corporate I was told they will gladly give me an address to write a letter to them but there were no numbers to contact", and the single most common underlying issue is "they then put me on the phone with XXXX from the Fraud Department so she could help with the automatic payments/withdrawals being allowed to go through. When I spoke to XXXX XXXX told her I had a huge problems with girl I spoke to before and her comment to me was I am VERY good at my job '' well she wasn't because after spending another hour on the phone with her everything still bounced and TD Bank continued to charge me overdraft charges {$35.00} a whack! Up until today I still haven't received a straight answer to any of this".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the other day they went into my personal account and reversed my XXXX XXXX money of {$560.00} and again charged me {$35.00} overdraft. I am getting the run around and am extremely frustrated with all of this. I have spent hours of my time on phone calls: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.