Total complaints
1
Filed since My d
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the order sequence was switched to bring the larger transaction through's complaint history from CFPB public records. 1 consumers have filed complaints since My d. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My d
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the order sequence was switched to bring the larger transaction through's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was advised that my card was inactive and I was unable to use it at the ATM. At that time | 1 |
| State | Complaints |
|---|---|
| causing 2 fees. I called customer service and was again transferred to the XXXX. I spoke with XXXX who informed me the information given by XXXX was not correct. I then asked to speak with a supervisor. After being on hold for nearly 15 minutes | 1 |
| Issue | Complaints |
|---|---|
| and she advised me no. She asked for the amount of the check. She advised she did not see any. I checked my online account at XXXX EST and the account was showing a positive balance. HOWEVER | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the order sequence was switched to bring the larger transaction through has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My d, and the most recent logged activity is My debit c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the order sequence was switched to bring the larger transaction through reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was advised that my card was inactive and I was unable to use it at the ATM. At that time", and the single most common underlying issue is "and she advised me no. She asked for the amount of the check. She advised she did not see any. I checked my online account at XXXX EST and the account was showing a positive balance. HOWEVER".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the order sequence was switched to bring the larger transaction through: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the order sequence was switched to bring the larger transaction through has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the order sequence was switched to bring the larger transaction through has a 0% timely response rate to CFPB complaints.
The most common issue reported against the order sequence was switched to bring the larger transaction through is "and she advised me no. She asked for the amount of the check. She advised she did not see any. I checked my online account at XXXX EST and the account was showing a positive balance. HOWEVER" in the "I was advised that my card was inactive and I was unable to use it at the ATM. At that time" product category.
Read our methodology — how this data is sourced, computed, and verified.