Total complaints
1
Filed since My l
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the operator said you were in the office. I think it is odd that I am not getting any responses from your office. Please reply. '' Still's complaint history from CFPB public records. 1 consumers have filed complaints since My l. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My l
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the operator said you were in the office. I think it is odd that I am not getting any responses from your office. Please reply. '' Still's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a letter from Fay Servicing reading that my modification I did not qualify for the modification and that I have been deemed ineligible for Failure to submit a completed initial Package in the time-frame requested. I called XXXX XXXX many times to explain my I received such letter when I have submitted all requested paperwork to her in a timely manner. She never returned my call. I left several messages on her voicemail. I even called to see if she was in her office. The operator said she was in her office. I sent her an email on XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| no response ( see attachment ).,,Fay Servicing | 1 |
| Issue | Complaints |
|---|---|
| I emailed her on XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the operator said you were in the office. I think it is odd that I am not getting any responses from your office. Please reply. '' Still has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My l, and the most recent logged activity is My last ve, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the operator said you were in the office. I think it is odd that I am not getting any responses from your office. Please reply. '' Still reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter from Fay Servicing reading that my modification I did not qualify for the modification and that I have been deemed ineligible for Failure to submit a completed initial Package in the time-frame requested. I called XXXX XXXX many times to explain my I received such letter when I have submitted all requested paperwork to her in a timely manner. She never returned my call. I left several messages on her voicemail. I even called to see if she was in her office. The operator said she was in her office. I sent her an email on XXXX XXXX", and the single most common underlying issue is "I emailed her on XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the operator said you were in the office. I think it is odd that I am not getting any responses from your office. Please reply. '' Still: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the operator said you were in the office. I think it is odd that I am not getting any responses from your office. Please reply. '' Still has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the operator said you were in the office. I think it is odd that I am not getting any responses from your office. Please reply. '' Still has a 0% timely response rate to CFPB complaints.
The most common issue reported against the operator said you were in the office. I think it is odd that I am not getting any responses from your office. Please reply. '' Still is "I emailed her on XXXX XXXX" in the "I received a letter from Fay Servicing reading that my modification I did not qualify for the modification and that I have been deemed ineligible for Failure to submit a completed initial Package in the time-frame requested. I called XXXX XXXX many times to explain my I received such letter when I have submitted all requested paperwork to her in a timely manner. She never returned my call. I left several messages on her voicemail. I even called to see if she was in her office. The operator said she was in her office. I sent her an email on XXXX XXXX" product category.
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