2026 data Public-data reference. official source

the open date

21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

21 consumer complaints filed with the CFPB

This profile shows the open date's complaint history from CFPB public records. 21 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.

21
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
11
States Active
Acco
Since

Total complaints

21

Filed since Acco

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

the open date complaint mix by product

Total complaints: 21

the open date complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 21 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). the open: 18 complaints (85.7%), resolution 0.0% the open 85.7% XXXX: 2 complaints (9.5%), resolution 0.0% XXXX 9.5% Transunion: 1 complaints (4.8%), resolution 0.0%
  • the open 18 85.7% 0% relief
  • XXXX 2 9.5% 0% relief
  • Transunion 1 4.8% 0% relief

How the open date's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
the open date 18
XXXX 2
Transunion 1

Top States

State Complaints
date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b Thank you for your time and attention! 9
date of last activity and much more is incorrect. According to 15 USC 1681i ( 5 ) they are suppose to modify accounts that isn't reporting correctly. 3
date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b ) XXXX XXXX XXXX xxxxx XXXX - This account is not showing maximum possible accuracy according to 15 USC 1681e ( b ) 1
date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b ) XXXXXXXX XXXX XXXXXXXX XXXX XXXXXXXX - This account is not showing maximum possible accuracy according to 15 USC 1681e ( b ) 1
date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b ) XXXXXXXX XXXX XXXX XXXX XXXXXXXX - This account is not showing maximum possible accuracy according to 15 USC 1681e ( b ) 1
date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b ) XXXX XXXX XXXX- This account is not showing maximum possible accuracy according to 15 USC 1681e ( b ) 1
date last active is not accurate. Please delete account immediately for violation of 15 USC 1681e ( b ),,EQUIFAX 1
date last active is not accurate. 1
date last active is not accurate. Please delete account immediately for violation of 15 USC 1681e ( b ),Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
date last active is not accurate. Please delete account immediately for violation of 15 USC 1681e ( b ),Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,610XX,,Consent provided,Web,2025-02-28,Closed with explanation,Yes,N/A,12250194 1
date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b ) Hard inquiries XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,90810,,Consent provided,Web,2025-06-11,Closed with explanation,Yes,N/A,13992848 1

Top Issues

Issue Complaints
the open date 18
Account name : XXXX XXXX 3

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About the open date

the open date has accumulated 21 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 21 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is XXXX XXXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the open date reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the open date", and the single most common underlying issue is "the open date".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the open date: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does the open date have?

the open date has received 21 consumer complaints filed with the Consumer Financial Protection Bureau.

Does the open date respond to complaints on time?

the open date has a 0% timely response rate to CFPB complaints.

What is the most common complaint about the open date?

The most common issue reported against the open date is "the open date" in the "the open date" product category.

Related