Total complaints
21
Filed since Acco
21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
21 consumer complaints filed with the CFPB
This profile shows the open date's complaint history from CFPB public records. 21 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
21
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the open date's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the open date | 18 |
| XXXX | 2 |
| Transunion | 1 |
| State | Complaints |
|---|---|
| date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b Thank you for your time and attention! | 9 |
| date of last activity and much more is incorrect. According to 15 USC 1681i ( 5 ) they are suppose to modify accounts that isn't reporting correctly. | 3 |
| date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b ) XXXX XXXX XXXX xxxxx XXXX - This account is not showing maximum possible accuracy according to 15 USC 1681e ( b ) | 1 |
| date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b ) XXXXXXXX XXXX XXXXXXXX XXXX XXXXXXXX - This account is not showing maximum possible accuracy according to 15 USC 1681e ( b ) | 1 |
| date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b ) XXXXXXXX XXXX XXXX XXXX XXXXXXXX - This account is not showing maximum possible accuracy according to 15 USC 1681e ( b ) | 1 |
| date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b ) XXXX XXXX XXXX- This account is not showing maximum possible accuracy according to 15 USC 1681e ( b ) | 1 |
| date last active is not accurate. Please delete account immediately for violation of 15 USC 1681e ( b ),,EQUIFAX | 1 |
| date last active is not accurate. | 1 |
| date last active is not accurate. Please delete account immediately for violation of 15 USC 1681e ( b ),Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| date last active is not accurate. Please delete account immediately for violation of 15 USC 1681e ( b ),Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,610XX,,Consent provided,Web,2025-02-28,Closed with explanation,Yes,N/A,12250194 | 1 |
| date last active is not accurate. - Delete Account Immediately for violation of 15 USC 1681e ( b ) Hard inquiries XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,90810,,Consent provided,Web,2025-06-11,Closed with explanation,Yes,N/A,13992848 | 1 |
| Issue | Complaints |
|---|---|
| the open date | 18 |
| Account name : XXXX XXXX | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the open date has accumulated 21 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 21 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is XXXX XXXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the open date reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the open date", and the single most common underlying issue is "the open date".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the open date: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the open date has received 21 consumer complaints filed with the Consumer Financial Protection Bureau.
the open date has a 0% timely response rate to CFPB complaints.
The most common issue reported against the open date is "the open date" in the "the open date" product category.
Read our methodology — how this data is sourced, computed, and verified.