Total complaints
1
Filed since Fast
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the numbers didnt add up's complaint history from CFPB public records. 1 consumers have filed complaints since Fast. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fast
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the numbers didnt add up's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mediation continued into XXXX where as I finally received the FHA Recovery Modification from Carrington Mortgage on XX/XX/XXXX. My Consultant immediately analyzed the packet to ensure there were no inconsistencies and negligence like the new modification from XXXX | 1 |
| State | Complaints |
|---|---|
| especially Mortgage Advances For Escrow and the Partial Claim Amount since these were the two numbers that changed the most from the previous packet and where the numbers where inconsistent the most. My Consultant was very concerned these numbers were being manipulated as Carrington Mortgage did in the past. This reoccurring situation reminded me like the inception nightmare in XXXX. XXXX responded wanting my Consultant to call. On XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| my Consultant sent XXXX XXXX the Account Manager for my mortgage an email outlining some questions and numbers he needed to be explained and verified. A few weeks later | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the numbers didnt add up has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fast, and the most recent logged activity is Fast Forwa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the numbers didnt add up reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mediation continued into XXXX where as I finally received the FHA Recovery Modification from Carrington Mortgage on XX/XX/XXXX. My Consultant immediately analyzed the packet to ensure there were no inconsistencies and negligence like the new modification from XXXX", and the single most common underlying issue is "my Consultant sent XXXX XXXX the Account Manager for my mortgage an email outlining some questions and numbers he needed to be explained and verified. A few weeks later".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the numbers didnt add up: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the numbers didnt add up has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the numbers didnt add up has a 0% timely response rate to CFPB complaints.
The most common issue reported against the numbers didnt add up is "my Consultant sent XXXX XXXX the Account Manager for my mortgage an email outlining some questions and numbers he needed to be explained and verified. A few weeks later" in the "Mediation continued into XXXX where as I finally received the FHA Recovery Modification from Carrington Mortgage on XX/XX/XXXX. My Consultant immediately analyzed the packet to ensure there were no inconsistencies and negligence like the new modification from XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.