Total complaints
1
Filed since At t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the negative marks on our credit from the missed payments prior to the modification is hindering our ability to attain specific financial goals and progression. We are asking that the negative components on our credit report submitted by Chase Bank prior to the modification process be suppressed so that we can no longer be haunted by a prior financial decision that we had to make based on our situation at the time. In essence's complaint history from CFPB public records. 1 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since At t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the negative marks on our credit from the missed payments prior to the modification is hindering our ability to attain specific financial goals and progression. We are asking that the negative components on our credit report submitted by Chase Bank prior to the modification process be suppressed so that we can no longer be haunted by a prior financial decision that we had to make based on our situation at the time. In essence's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| an analysis of our situation and the latter mentioned factors led us to the conclusion that we needed to seek relief for our financial situation by applying for a modification to our home equity line of credit with Chase Bank. When we contacted Chase Bank about getting the loan modification | 1 |
| State | Complaints |
|---|---|
| we would greatly appreciate it if Chase would request that the major credit reporting agencies suppress the negative credit factors on our credit that Chase reported due to the missed payments prior to the loan modification process.,,JPMORGAN CHASE & CO.,FL,333XX,,Consent provided,Web,2016-06-24,Closed with explanation,Yes,No,1981240 | 1 |
| Issue | Complaints |
|---|---|
| when we were 2 months behind on our home equity line of credit we were then able to proceed with our loss mitigation application with Chase Bank. We went through a lengthy process before we eventually got our 1st mortgage and home equity line of credit modified ( Please see attached notes logging the ongoing communication between myself and Chase Bank ). We were able to get some reprieve via the modification ; also since then | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the negative marks on our credit from the missed payments prior to the modification is hindering our ability to attain specific financial goals and progression. We are asking that the negative components on our credit report submitted by Chase Bank prior to the modification process be suppressed so that we can no longer be haunted by a prior financial decision that we had to make based on our situation at the time. In essence has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At the tim, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the negative marks on our credit from the missed payments prior to the modification is hindering our ability to attain specific financial goals and progression. We are asking that the negative components on our credit report submitted by Chase Bank prior to the modification process be suppressed so that we can no longer be haunted by a prior financial decision that we had to make based on our situation at the time. In essence reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "an analysis of our situation and the latter mentioned factors led us to the conclusion that we needed to seek relief for our financial situation by applying for a modification to our home equity line of credit with Chase Bank. When we contacted Chase Bank about getting the loan modification", and the single most common underlying issue is "when we were 2 months behind on our home equity line of credit we were then able to proceed with our loss mitigation application with Chase Bank. We went through a lengthy process before we eventually got our 1st mortgage and home equity line of credit modified ( Please see attached notes logging the ongoing communication between myself and Chase Bank ). We were able to get some reprieve via the modification ; also since then".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the negative marks on our credit from the missed payments prior to the modification is hindering our ability to attain specific financial goals and progression. We are asking that the negative components on our credit report submitted by Chase Bank prior to the modification process be suppressed so that we can no longer be haunted by a prior financial decision that we had to make based on our situation at the time. In essence: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the negative marks on our credit from the missed payments prior to the modification is hindering our ability to attain specific financial goals and progression. We are asking that the negative components on our credit report submitted by Chase Bank prior to the modification process be suppressed so that we can no longer be haunted by a prior financial decision that we had to make based on our situation at the time. In essence has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the negative marks on our credit from the missed payments prior to the modification is hindering our ability to attain specific financial goals and progression. We are asking that the negative components on our credit report submitted by Chase Bank prior to the modification process be suppressed so that we can no longer be haunted by a prior financial decision that we had to make based on our situation at the time. In essence has a 0% timely response rate to CFPB complaints.
The most common issue reported against the negative marks on our credit from the missed payments prior to the modification is hindering our ability to attain specific financial goals and progression. We are asking that the negative components on our credit report submitted by Chase Bank prior to the modification process be suppressed so that we can no longer be haunted by a prior financial decision that we had to make based on our situation at the time. In essence is "when we were 2 months behind on our home equity line of credit we were then able to proceed with our loss mitigation application with Chase Bank. We went through a lengthy process before we eventually got our 1st mortgage and home equity line of credit modified ( Please see attached notes logging the ongoing communication between myself and Chase Bank ). We were able to get some reprieve via the modification ; also since then" in the "an analysis of our situation and the latter mentioned factors led us to the conclusion that we needed to seek relief for our financial situation by applying for a modification to our home equity line of credit with Chase Bank. When we contacted Chase Bank about getting the loan modification" product category.
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