2026 data Public-data reference. official source

the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice.

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice.'s complaint history from CFPB public records. 1 consumers have filed complaints since I am. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
I am
Since

Total complaints

1

Filed since I am

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice. complaint mix by product

Total complaints: 1

the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). my refinance: 1 complaints (100.0%), resolution 0.0% my refinance 100.0%
  • my refinance 1 100.0% 0% relief

How the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
my refinance was not done on time 1

Top Issues

Issue Complaints
Mr. Cooper had promised when I completed my application. If for some reason NationStar Mortgage can not handle the volume 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice.

the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is I am feeli, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my refinance was not done on time", and the single most common underlying issue is "Mr. Cooper had promised when I completed my application. If for some reason NationStar Mortgage can not handle the volume".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice. have?

the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice. respond to complaints on time?

the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice. has a 0% timely response rate to CFPB complaints.

What is the most common complaint about the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice.?

The most common issue reported against the NationStar Mortgage failed to respond to customer complaint and request for answer. As of today no one from NationStar Mortgage / Mr. Cooper had given me a response to my request of repricing since the interest rate had been dropped in XXXX and XXXX. I am asking Consumer Financial Protection Bureau for help to intervene in this unfair practice. is "Mr. Cooper had promised when I completed my application. If for some reason NationStar Mortgage can not handle the volume" in the "my refinance was not done on time" product category.

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