Total complaints
1
Filed since I st
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the money was still in my account prior to me submitting this complaint. I went into their app's complaint history from CFPB public records. 1 consumers have filed complaints since I st. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I st
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the money was still in my account prior to me submitting this complaint. I went into their app's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I gave the female representative the account number 3 times. I also asked before giving the information to her whether or not she was within the XXXX or a commercial office building. She confirmed that she was. At this time | 1 |
| State | Complaints |
|---|---|
| the account showed unpaid with added interest. I attempted to make screen shots of the loan agreement. The app would not allow me to make screenshot of the loan agreement. I was magically kicked out of the app. I logged back in to see that the account was paid in full but the damage to my credit is not resolved. Companies like this should NOT be allowed to offer products to consumers and companies such as XXXX should share some of the burden to make things right since XXXX is allowing its customers to be solicited. I refuse to do business with XXXX anymore as well as Affirm because it should not be difficult to pay an account off in full when the bill first arrives.,,Affirm Holdings | 1 |
| Issue | Complaints |
|---|---|
| with interest | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the money was still in my account prior to me submitting this complaint. I went into their app has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I st, and the most recent logged activity is I still re, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the money was still in my account prior to me submitting this complaint. I went into their app reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I gave the female representative the account number 3 times. I also asked before giving the information to her whether or not she was within the XXXX or a commercial office building. She confirmed that she was. At this time", and the single most common underlying issue is "with interest".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the money was still in my account prior to me submitting this complaint. I went into their app: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the money was still in my account prior to me submitting this complaint. I went into their app has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the money was still in my account prior to me submitting this complaint. I went into their app has a 0% timely response rate to CFPB complaints.
The most common issue reported against the money was still in my account prior to me submitting this complaint. I went into their app is "with interest" in the "I gave the female representative the account number 3 times. I also asked before giving the information to her whether or not she was within the XXXX or a commercial office building. She confirmed that she was. At this time" product category.
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