Total complaints
1
Filed since This
2026 data Public-data reference. official source
the misleading customer service
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the misleading customer service's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
This
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the misleading customer service complaint mix by product
- and another 1 100.0% – 0% relief
How the misleading customer service's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and another for the same amount that was presumably a result of the recurring payment feature failing to function properly | 1 |
Top States
| State | Complaints |
|---|---|
| and an extra payment charged to my checking account | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but also led to my question on the rewards on the account. After being passed around to multiple customer service representatives | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the misleading customer service
the misleading customer service has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This morni, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the misleading customer service reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and another for the same amount that was presumably a result of the recurring payment feature failing to function properly", and the single most common underlying issue is "but also led to my question on the rewards on the account. After being passed around to multiple customer service representatives".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the misleading customer service: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the misleading customer service have?
the misleading customer service has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the misleading customer service respond to complaints on time?
the misleading customer service has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the misleading customer service?
The most common issue reported against the misleading customer service is "but also led to my question on the rewards on the account. After being passed around to multiple customer service representatives" in the "and another for the same amount that was presumably a result of the recurring payment feature failing to function properly" product category.
Read our methodology — how this data is sourced, computed, and verified.
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