Total complaints
1
Filed since MY I
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the mishandling of evidence associated with this case and lack of investigation prevented me from filing all charges at once. I have sent ample sensitive documentation via fax and email which discover 's fraud department stated from XX/XX/XXXX to XXXX they did not receive despite confirmation of receipt via fax and usps mail's complaint history from CFPB public records. 1 consumers have filed complaints since MY I. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since MY I
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the mishandling of evidence associated with this case and lack of investigation prevented me from filing all charges at once. I have sent ample sensitive documentation via fax and email which discover 's fraud department stated from XX/XX/XXXX to XXXX they did not receive despite confirmation of receipt via fax and usps mail's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and did not make all of the charges reported to Discover because I was not in possession of the card or the account. it is stated that the XXXX address locations match the location of the alleged fraud | 1 |
| State | Complaints |
|---|---|
| mail was even sent via regular mail and Discover stated they could not find it or they did not receive despite confirmation on my end that it was received. Further compromising my sensitive information as I still have not been updated on where all of these physical documents have gone | 1 |
| Issue | Complaints |
|---|---|
| that is not my XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the mishandling of evidence associated with this case and lack of investigation prevented me from filing all charges at once. I have sent ample sensitive documentation via fax and email which discover 's fraud department stated from XX/XX/XXXX to XXXX they did not receive despite confirmation of receipt via fax and usps mail has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to MY I, and the most recent logged activity is MY INITIAL, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the mishandling of evidence associated with this case and lack of investigation prevented me from filing all charges at once. I have sent ample sensitive documentation via fax and email which discover 's fraud department stated from XX/XX/XXXX to XXXX they did not receive despite confirmation of receipt via fax and usps mail reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and did not make all of the charges reported to Discover because I was not in possession of the card or the account. it is stated that the XXXX address locations match the location of the alleged fraud", and the single most common underlying issue is "that is not my XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the mishandling of evidence associated with this case and lack of investigation prevented me from filing all charges at once. I have sent ample sensitive documentation via fax and email which discover 's fraud department stated from XX/XX/XXXX to XXXX they did not receive despite confirmation of receipt via fax and usps mail: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the mishandling of evidence associated with this case and lack of investigation prevented me from filing all charges at once. I have sent ample sensitive documentation via fax and email which discover 's fraud department stated from XX/XX/XXXX to XXXX they did not receive despite confirmation of receipt via fax and usps mail has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the mishandling of evidence associated with this case and lack of investigation prevented me from filing all charges at once. I have sent ample sensitive documentation via fax and email which discover 's fraud department stated from XX/XX/XXXX to XXXX they did not receive despite confirmation of receipt via fax and usps mail has a 0% timely response rate to CFPB complaints.
The most common issue reported against the mishandling of evidence associated with this case and lack of investigation prevented me from filing all charges at once. I have sent ample sensitive documentation via fax and email which discover 's fraud department stated from XX/XX/XXXX to XXXX they did not receive despite confirmation of receipt via fax and usps mail is "that is not my XXXX" in the "and did not make all of the charges reported to Discover because I was not in possession of the card or the account. it is stated that the XXXX address locations match the location of the alleged fraud" product category.
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