Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy complaint mix by product
- the results 1 100.0% – 0% relief
How the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the results were not ready. This caused me significant harm as the test was required for a medical procedure scheduled on [ XXXX ]. I did not receive the results until [ XXXX ] | 1 |
Top States
| State | Complaints |
|---|---|
| they generated a new electronic receipt with a modified timeframe ( XXXX weeks ) to cover their delay. This post-dispute document clearly shows a Generation Date '' that is weeks after the actual transaction and after the dispute was filed. The merchant deliberately provided the bank with this recently generated receipt and did not submit the original signed documents. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| they sent the results via XXXX just to prove that I had received them. I have not discussed the medical results with them at all. And XXXX XXXX XXXX at ( XXXX fertility XXXX ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy
the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX. Serv, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the results were not ready. This caused me significant harm as the test was required for a medical procedure scheduled on [ XXXX ]. I did not receive the results until [ XXXX ]", and the single most common underlying issue is "they sent the results via XXXX just to prove that I had received them. I have not discussed the medical results with them at all. And XXXX XXXX XXXX at ( XXXX fertility XXXX )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy have?
the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy respond to complaints on time?
the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy?
The most common issue reported against the merchant withheld the original receipt and the original contract copy that I signed on the day of the procedure. When I demanded a copy is "they sent the results via XXXX just to prove that I had received them. I have not discussed the medical results with them at all. And XXXX XXXX XXXX at ( XXXX fertility XXXX )" in the "the results were not ready. This caused me significant harm as the test was required for a medical procedure scheduled on [ XXXX ]. I did not receive the results until [ XXXX ]" product category.
Read our methodology — how this data is sourced, computed, and verified.
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