Total complaints
2
Filed since Afte
2026 data Public-data reference. official source
the merchant
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows the merchant's complaint history from CFPB public records. 2 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the merchant complaint mix by product
- I reached 1 50.0% – 0% relief
- totaling {$110.00} 1 50.0% – 0% relief
How the merchant's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I reached out to the merchant personally | 1 |
| totaling {$110.00} XXXX {$30.00} + {$42.00} + {$42.00} XXXX for which Barclay 's is demanding payment. Barclay 's has failed to provide any substantive response to my dispute of these transactions | 1 |
Top States
| State | Complaints |
|---|---|
| and a XXXX representative on XX/XX/XXXX ( I have a recording of that conversation as well as additional recordings from conversations with the merchant that I will gladly share with you if you need ). I explained this to Bank of America and asked them to reach out to XXXX to resolve the issue | 1 |
| XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| trying to settle it with them as is advised by Bank of America | 1 |
| to this date | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the merchant
the merchant has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is To repeat , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the merchant reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I reached out to the merchant personally", and the single most common underlying issue is "trying to settle it with them as is advised by Bank of America".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the merchant: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the merchant have?
the merchant has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the merchant respond to complaints on time?
the merchant has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the merchant?
The most common issue reported against the merchant is "trying to settle it with them as is advised by Bank of America" in the "I reached out to the merchant personally" product category.
Read our methodology — how this data is sourced, computed, and verified.
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