Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the may '' should be replace with will '' and the generally '' should be removed. It should ready You will owe Interest Charges ... '' and ... you must pay your New Balance in full two ... '' Under the previous section's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the may '' should be replace with will '' and the generally '' should be removed. It should ready You will owe Interest Charges ... '' and ... you must pay your New Balance in full two ... '' Under the previous section's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was surprised to learn that there were additional interest charges to the account in the amount of {$72.00}. I called CapitalOne to complain and they refused to remove the charges. CapitalOne pointed out that on the back of the statement in fine print | 1 |
| State | Complaints |
|---|---|
| How Can I Avoid Paying Interest Charges? | 1 |
| Issue | Complaints |
|---|---|
| it says | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the may '' should be replace with will '' and the generally '' should be removed. It should ready You will owe Interest Charges ... '' and ... you must pay your New Balance in full two ... '' Under the previous section has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the may '' should be replace with will '' and the generally '' should be removed. It should ready You will owe Interest Charges ... '' and ... you must pay your New Balance in full two ... '' Under the previous section reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was surprised to learn that there were additional interest charges to the account in the amount of {$72.00}. I called CapitalOne to complain and they refused to remove the charges. CapitalOne pointed out that on the back of the statement in fine print", and the single most common underlying issue is "it says".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the may '' should be replace with will '' and the generally '' should be removed. It should ready You will owe Interest Charges ... '' and ... you must pay your New Balance in full two ... '' Under the previous section: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the may '' should be replace with will '' and the generally '' should be removed. It should ready You will owe Interest Charges ... '' and ... you must pay your New Balance in full two ... '' Under the previous section has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the may '' should be replace with will '' and the generally '' should be removed. It should ready You will owe Interest Charges ... '' and ... you must pay your New Balance in full two ... '' Under the previous section has a 0% timely response rate to CFPB complaints.
The most common issue reported against the may '' should be replace with will '' and the generally '' should be removed. It should ready You will owe Interest Charges ... '' and ... you must pay your New Balance in full two ... '' Under the previous section is "it says" in the "I was surprised to learn that there were additional interest charges to the account in the amount of {$72.00}. I called CapitalOne to complain and they refused to remove the charges. CapitalOne pointed out that on the back of the statement in fine print" product category.
Read our methodology — how this data is sourced, computed, and verified.