Total complaints
1
Filed since I fi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows The manager transferred the call and an automatic message prompted the wait time to be 50 minutes.'s complaint history from CFPB public records. 1 consumers have filed complaints since I fi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I fi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How The manager transferred the call and an automatic message prompted the wait time to be 50 minutes.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a telephone banker '' would answered and kept transferring me to the Claim Dept | 1 |
| Issue | Complaints |
|---|---|
| which I advised I have been dialing and was not getting the appropriate response but she stated they were working | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
The manager transferred the call and an automatic message prompted the wait time to be 50 minutes. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I fi, and the most recent logged activity is I first ca, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, The manager transferred the call and an automatic message prompted the wait time to be 50 minutes. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a telephone banker '' would answered and kept transferring me to the Claim Dept", and the single most common underlying issue is "which I advised I have been dialing and was not getting the appropriate response but she stated they were working".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating The manager transferred the call and an automatic message prompted the wait time to be 50 minutes.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
The manager transferred the call and an automatic message prompted the wait time to be 50 minutes. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
The manager transferred the call and an automatic message prompted the wait time to be 50 minutes. has a 0% timely response rate to CFPB complaints.
The most common issue reported against The manager transferred the call and an automatic message prompted the wait time to be 50 minutes. is "which I advised I have been dialing and was not getting the appropriate response but she stated they were working" in the "a telephone banker '' would answered and kept transferring me to the Claim Dept" product category.
Read our methodology — how this data is sourced, computed, and verified.