Total complaints
1
Filed since On o
2026 data Public-data reference. official source
the manager at XXXX XXXX XXXX XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the manager at XXXX XXXX XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On o. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On o
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the manager at XXXX XXXX XXXX XXXX complaint mix by product
- XXXX 1 100.0% – 0% relief
How the manager at XXXX XXXX XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX. The letter had the Citibank customer care phone number ( XXXX ) and I called to once again explain that the box was not mine and that I do not owe the money. This time I was told I had to contact the branch manager directly to resolve as customer care can not assist with Safe Deposit rentals. This is interesting as the letter from Citibank claiming my rental is past due specifically states | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX XXXX informed me that I had two options. Option 1 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Customer Service can be contacted 24 hours a day | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the manager at XXXX XXXX XXXX XXXX
the manager at XXXX XXXX XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On o, and the most recent logged activity is On or abou, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the manager at XXXX XXXX XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX. The letter had the Citibank customer care phone number ( XXXX ) and I called to once again explain that the box was not mine and that I do not owe the money. This time I was told I had to contact the branch manager directly to resolve as customer care can not assist with Safe Deposit rentals. This is interesting as the letter from Citibank claiming my rental is past due specifically states", and the single most common underlying issue is "Customer Service can be contacted 24 hours a day".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the manager at XXXX XXXX XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the manager at XXXX XXXX XXXX XXXX have?
the manager at XXXX XXXX XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the manager at XXXX XXXX XXXX XXXX respond to complaints on time?
the manager at XXXX XXXX XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the manager at XXXX XXXX XXXX XXXX?
The most common issue reported against the manager at XXXX XXXX XXXX XXXX is "Customer Service can be contacted 24 hours a day" in the "XXXX XXXX. The letter had the Citibank customer care phone number ( XXXX ) and I called to once again explain that the box was not mine and that I do not owe the money. This time I was told I had to contact the branch manager directly to resolve as customer care can not assist with Safe Deposit rentals. This is interesting as the letter from Citibank claiming my rental is past due specifically states" product category.
Read our methodology — how this data is sourced, computed, and verified.
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