Total complaints
1
Filed since Seve
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the mail was sent to the wrong different address ( my emergency contact address ). ( providing that bill in the document attachment ) I called XXXX XXXX XXXXXXXX and gave them all the details and documents they have asked for by XXXX XXXX XXXX. The agent who I communicated with got back to me & assured me that the case was an error & is closed. Unfortunately's complaint history from CFPB public records. 1 consumers have filed complaints since Seve. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Seve
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the mail was sent to the wrong different address ( my emergency contact address ). ( providing that bill in the document attachment ) I called XXXX XXXX XXXXXXXX and gave them all the details and documents they have asked for by XXXX XXXX XXXX. The agent who I communicated with got back to me & assured me that the case was an error & is closed. Unfortunately's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I got a mail from the XXXX XXXX XXXX in a different address ( my emergency contact address ). The bill / charge given was {$1300.00} as of XX/XX/XXXX. ( providing that in the document attachment ) The description of the charges was not correct at all. So | 1 |
| State | Complaints |
|---|---|
| all the conversations with me and the agent were over the phone and I have no proof or record of those communications! | 1 |
| Issue | Complaints |
|---|---|
| and they told me over the phone that they do not have any claim under my name | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the mail was sent to the wrong different address ( my emergency contact address ). ( providing that bill in the document attachment ) I called XXXX XXXX XXXXXXXX and gave them all the details and documents they have asked for by XXXX XXXX XXXX. The agent who I communicated with got back to me & assured me that the case was an error & is closed. Unfortunately has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Seve, and the most recent logged activity is Several mo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the mail was sent to the wrong different address ( my emergency contact address ). ( providing that bill in the document attachment ) I called XXXX XXXX XXXXXXXX and gave them all the details and documents they have asked for by XXXX XXXX XXXX. The agent who I communicated with got back to me & assured me that the case was an error & is closed. Unfortunately reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I got a mail from the XXXX XXXX XXXX in a different address ( my emergency contact address ). The bill / charge given was {$1300.00} as of XX/XX/XXXX. ( providing that in the document attachment ) The description of the charges was not correct at all. So", and the single most common underlying issue is "and they told me over the phone that they do not have any claim under my name".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the mail was sent to the wrong different address ( my emergency contact address ). ( providing that bill in the document attachment ) I called XXXX XXXX XXXXXXXX and gave them all the details and documents they have asked for by XXXX XXXX XXXX. The agent who I communicated with got back to me & assured me that the case was an error & is closed. Unfortunately: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the mail was sent to the wrong different address ( my emergency contact address ). ( providing that bill in the document attachment ) I called XXXX XXXX XXXXXXXX and gave them all the details and documents they have asked for by XXXX XXXX XXXX. The agent who I communicated with got back to me & assured me that the case was an error & is closed. Unfortunately has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the mail was sent to the wrong different address ( my emergency contact address ). ( providing that bill in the document attachment ) I called XXXX XXXX XXXXXXXX and gave them all the details and documents they have asked for by XXXX XXXX XXXX. The agent who I communicated with got back to me & assured me that the case was an error & is closed. Unfortunately has a 0% timely response rate to CFPB complaints.
The most common issue reported against the mail was sent to the wrong different address ( my emergency contact address ). ( providing that bill in the document attachment ) I called XXXX XXXX XXXXXXXX and gave them all the details and documents they have asked for by XXXX XXXX XXXX. The agent who I communicated with got back to me & assured me that the case was an error & is closed. Unfortunately is "and they told me over the phone that they do not have any claim under my name" in the "I got a mail from the XXXX XXXX XXXX in a different address ( my emergency contact address ). The bill / charge given was {$1300.00} as of XX/XX/XXXX. ( providing that in the document attachment ) The description of the charges was not correct at all. So" product category.
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