Total complaints
1
Filed since Comp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the loan is 308 days past due's complaint history from CFPB public records. 1 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Comp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the loan is 308 days past due's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX operates separately and independently from XXXX Solar. XXXX is the lender for the solar panel purchase ; we are not the seller or the installer. Our records indicate the system was installed by XXXX XXXX on XX/XX/XXXX. After installation | 1 |
| State | Complaints |
|---|---|
| collections efforts will continue until a representative is able to confirm when the account will be current. To avoid the system being disconnected | 1 |
| Issue | Complaints |
|---|---|
| then the local electric utility company approves and grants the system and permission to operate ( XXXX ). The system was granted permission to operate ( PTO ) by the local utility company on XX/XX/XXXX. In the loan agreement signed on XX/XX/XXXX it is explained on the page three ( 3 ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the loan is 308 days past due has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Company re, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the loan is 308 days past due reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX operates separately and independently from XXXX Solar. XXXX is the lender for the solar panel purchase ; we are not the seller or the installer. Our records indicate the system was installed by XXXX XXXX on XX/XX/XXXX. After installation", and the single most common underlying issue is "then the local electric utility company approves and grants the system and permission to operate ( XXXX ). The system was granted permission to operate ( PTO ) by the local utility company on XX/XX/XXXX. In the loan agreement signed on XX/XX/XXXX it is explained on the page three ( 3 )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the loan is 308 days past due: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the loan is 308 days past due has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the loan is 308 days past due has a 0% timely response rate to CFPB complaints.
The most common issue reported against the loan is 308 days past due is "then the local electric utility company approves and grants the system and permission to operate ( XXXX ). The system was granted permission to operate ( PTO ) by the local utility company on XX/XX/XXXX. In the loan agreement signed on XX/XX/XXXX it is explained on the page three ( 3 )" in the "XXXX operates separately and independently from XXXX Solar. XXXX is the lender for the solar panel purchase ; we are not the seller or the installer. Our records indicate the system was installed by XXXX XXXX on XX/XX/XXXX. After installation" product category.
Read our methodology — how this data is sourced, computed, and verified.