Total complaints
1
Filed since Base
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the last XXXX digits of my account number and the last XXXX digits of my ssn's complaint history from CFPB public records. 1 consumers have filed complaints since Base. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Base
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the last XXXX digits of my account number and the last XXXX digits of my ssn's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which was over {$81000.00} and the length of time I would have to keep it in the account | 1 |
| State | Complaints |
|---|---|
| ,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK | 1 |
| Issue | Complaints |
|---|---|
| so can't access that account or the brochure that advertised the promotion | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the last XXXX digits of my account number and the last XXXX digits of my ssn has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Base, and the most recent logged activity is Based on t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the last XXXX digits of my account number and the last XXXX digits of my ssn reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which was over {$81000.00} and the length of time I would have to keep it in the account", and the single most common underlying issue is "so can't access that account or the brochure that advertised the promotion".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the last XXXX digits of my account number and the last XXXX digits of my ssn: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the last XXXX digits of my account number and the last XXXX digits of my ssn has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the last XXXX digits of my account number and the last XXXX digits of my ssn has a 0% timely response rate to CFPB complaints.
The most common issue reported against the last XXXX digits of my account number and the last XXXX digits of my ssn is "so can't access that account or the brochure that advertised the promotion" in the "which was over {$81000.00} and the length of time I would have to keep it in the account" product category.
Read our methodology — how this data is sourced, computed, and verified.