Total complaints
1
Filed since Mond
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the last thing I need is for BSI to withhold our payments again and wrongly report us late.'s complaint history from CFPB public records. 1 consumers have filed complaints since Mond. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mond
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the last thing I need is for BSI to withhold our payments again and wrongly report us late.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX I called customer service to confirm if the XXXX payment has been applied on time because the XXXX statement that I received was still showing XXXX as unpaid. I spoke with XXXX | 1 |
| Issue | Complaints |
|---|---|
| and he said the XXXX payment was applied on XX/XX/XXXX. I then asked him to explain a fee of {$34.00} charged to my account. I noticed that they charged our escrow account after all the corrections have been made and there was a negative balance of {$22.00} that I requested to be removed from the account. XXXX disputed the remaining {$12.00} and couldnt explain exactly what they were for | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the last thing I need is for BSI to withhold our payments again and wrongly report us late. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mond, and the most recent logged activity is Monday, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the last thing I need is for BSI to withhold our payments again and wrongly report us late. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX I called customer service to confirm if the XXXX payment has been applied on time because the XXXX statement that I received was still showing XXXX as unpaid. I spoke with XXXX", and the single most common underlying issue is "and he said the XXXX payment was applied on XX/XX/XXXX. I then asked him to explain a fee of {$34.00} charged to my account. I noticed that they charged our escrow account after all the corrections have been made and there was a negative balance of {$22.00} that I requested to be removed from the account. XXXX disputed the remaining {$12.00} and couldnt explain exactly what they were for".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the last thing I need is for BSI to withhold our payments again and wrongly report us late.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the last thing I need is for BSI to withhold our payments again and wrongly report us late. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the last thing I need is for BSI to withhold our payments again and wrongly report us late. has a 0% timely response rate to CFPB complaints.
The most common issue reported against the last thing I need is for BSI to withhold our payments again and wrongly report us late. is "and he said the XXXX payment was applied on XX/XX/XXXX. I then asked him to explain a fee of {$34.00} charged to my account. I noticed that they charged our escrow account after all the corrections have been made and there was a negative balance of {$22.00} that I requested to be removed from the account. XXXX disputed the remaining {$12.00} and couldnt explain exactly what they were for" in the "XX/XX/XXXX I called customer service to confirm if the XXXX payment has been applied on time because the XXXX statement that I received was still showing XXXX as unpaid. I spoke with XXXX" product category.
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