Total complaints
1
Filed since Fina
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the itemization of payments should mirror the finance charge amount as it is the dollar amount the credit will cost me. As another reference to the finance charge's complaint history from CFPB public records. 1 consumers have filed complaints since Fina. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fina
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the itemization of payments should mirror the finance charge amount as it is the dollar amount the credit will cost me. As another reference to the finance charge's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have noticed multiple billing errors in the Truth-in-Lending disclosures section of the Retail Installment Sales Contract and Purchase Money Security Agreement. The first being the number of payments as well as the amount of payments seems to be inaccurate on the Payment Schedule. With the support of all terms defined under 16 C.F.R. 433.1 and its specific definition under 16 C.F.R. 433.1 ( d ) which describes a purchase money loan in regards to the Truth-in-Lending disclosure is defined as ; A cash advance which is received in return for a finance charge within the meaning of the truth in lending act and Regulation Z | 1 |
| State | Complaints |
|---|---|
| 15 U.S.C. 1605 ( a ) states : the amount of the finance charge in connection with any consumer credit transaction shall be determined as the sum of all charges | 1 |
| Issue | Complaints |
|---|---|
| in whole or substantial part | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the itemization of payments should mirror the finance charge amount as it is the dollar amount the credit will cost me. As another reference to the finance charge has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fina, and the most recent logged activity is Finance Ch, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the itemization of payments should mirror the finance charge amount as it is the dollar amount the credit will cost me. As another reference to the finance charge reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have noticed multiple billing errors in the Truth-in-Lending disclosures section of the Retail Installment Sales Contract and Purchase Money Security Agreement. The first being the number of payments as well as the amount of payments seems to be inaccurate on the Payment Schedule. With the support of all terms defined under 16 C.F.R. 433.1 and its specific definition under 16 C.F.R. 433.1 ( d ) which describes a purchase money loan in regards to the Truth-in-Lending disclosure is defined as ; A cash advance which is received in return for a finance charge within the meaning of the truth in lending act and Regulation Z", and the single most common underlying issue is "in whole or substantial part".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the itemization of payments should mirror the finance charge amount as it is the dollar amount the credit will cost me. As another reference to the finance charge: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the itemization of payments should mirror the finance charge amount as it is the dollar amount the credit will cost me. As another reference to the finance charge has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the itemization of payments should mirror the finance charge amount as it is the dollar amount the credit will cost me. As another reference to the finance charge has a 0% timely response rate to CFPB complaints.
The most common issue reported against the itemization of payments should mirror the finance charge amount as it is the dollar amount the credit will cost me. As another reference to the finance charge is "in whole or substantial part" in the "I have noticed multiple billing errors in the Truth-in-Lending disclosures section of the Retail Installment Sales Contract and Purchase Money Security Agreement. The first being the number of payments as well as the amount of payments seems to be inaccurate on the Payment Schedule. With the support of all terms defined under 16 C.F.R. 433.1 and its specific definition under 16 C.F.R. 433.1 ( d ) which describes a purchase money loan in regards to the Truth-in-Lending disclosure is defined as ; A cash advance which is received in return for a finance charge within the meaning of the truth in lending act and Regulation Z" product category.
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