Total complaints
1
Filed since On t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the issue was that {$120.00} was an accurate figure if the initial payment had been {$120.00} ( I had initially payed {$59.00} because the company had recommended that as a monthly payment's complaint history from CFPB public records. 1 consumers have filed complaints since On t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the issue was that {$120.00} was an accurate figure if the initial payment had been {$120.00} ( I had initially payed {$59.00} because the company had recommended that as a monthly payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I spoke first an agent and then to a supervisor | 1 |
| State | Complaints |
|---|---|
| but then I realized {$59.00} would not cover the full amount by the 0 % APR over the pay periods. This is why I called in XX/XX/XXXX ). I told XXXX that my intention in the XXXX call had been very clear - settle on a monthly amount for payments moving forward that would avoid interest ( as I could not | 1 |
| Issue | Complaints |
|---|---|
| about my concerns. The first agent informed me that the agent had informed me I would need to pay {$120.00} per month to meet the 0 % APR cutoff. I said no | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the issue was that {$120.00} was an accurate figure if the initial payment had been {$120.00} ( I had initially payed {$59.00} because the company had recommended that as a monthly payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On t, and the most recent logged activity is On the XX/, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the issue was that {$120.00} was an accurate figure if the initial payment had been {$120.00} ( I had initially payed {$59.00} because the company had recommended that as a monthly payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke first an agent and then to a supervisor", and the single most common underlying issue is "about my concerns. The first agent informed me that the agent had informed me I would need to pay {$120.00} per month to meet the 0 % APR cutoff. I said no".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the issue was that {$120.00} was an accurate figure if the initial payment had been {$120.00} ( I had initially payed {$59.00} because the company had recommended that as a monthly payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the issue was that {$120.00} was an accurate figure if the initial payment had been {$120.00} ( I had initially payed {$59.00} because the company had recommended that as a monthly payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the issue was that {$120.00} was an accurate figure if the initial payment had been {$120.00} ( I had initially payed {$59.00} because the company had recommended that as a monthly payment has a 0% timely response rate to CFPB complaints.
The most common issue reported against the issue was that {$120.00} was an accurate figure if the initial payment had been {$120.00} ( I had initially payed {$59.00} because the company had recommended that as a monthly payment is "about my concerns. The first agent informed me that the agent had informed me I would need to pay {$120.00} per month to meet the 0 % APR cutoff. I said no" in the "I spoke first an agent and then to a supervisor" product category.
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