Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the invoice from the new shop showing that the work had to be redone and a letter from XXXXXXXX XXXX XXXX XXXX XXXX XXXX explaining why the services had to be redone. Despite submitting these documents's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the invoice from the new shop showing that the work had to be redone and a letter from XXXXXXXX XXXX XXXX XXXX XXXX XXXX explaining why the services had to be redone. Despite submitting these documents's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had to call Synchrony Bank because I never received a letter or any correspondence stating my claim was denied. What prompted me to call was that I noticed that the credit that was initially given for the dispute had been reversed on my account. On the call with the Synchrony Bank representative | 1 |
| State | Complaints |
|---|---|
| Synchrony Bank denied my claim again on XX/XX/XXXX stating that the merchant was working with me to resolve the issue. On XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| citing that the goods were as described and in good condition. Being that I never received an initial denial letter with any supporting documentation is a Regulation Z violation. The Synchrony Bank representative instructed me to provide any additional supporting documentation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the invoice from the new shop showing that the work had to be redone and a letter from XXXXXXXX XXXX XXXX XXXX XXXX XXXX explaining why the services had to be redone. Despite submitting these documents has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the invoice from the new shop showing that the work had to be redone and a letter from XXXXXXXX XXXX XXXX XXXX XXXX XXXX explaining why the services had to be redone. Despite submitting these documents reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had to call Synchrony Bank because I never received a letter or any correspondence stating my claim was denied. What prompted me to call was that I noticed that the credit that was initially given for the dispute had been reversed on my account. On the call with the Synchrony Bank representative", and the single most common underlying issue is "citing that the goods were as described and in good condition. Being that I never received an initial denial letter with any supporting documentation is a Regulation Z violation. The Synchrony Bank representative instructed me to provide any additional supporting documentation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the invoice from the new shop showing that the work had to be redone and a letter from XXXXXXXX XXXX XXXX XXXX XXXX XXXX explaining why the services had to be redone. Despite submitting these documents: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the invoice from the new shop showing that the work had to be redone and a letter from XXXXXXXX XXXX XXXX XXXX XXXX XXXX explaining why the services had to be redone. Despite submitting these documents has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the invoice from the new shop showing that the work had to be redone and a letter from XXXXXXXX XXXX XXXX XXXX XXXX XXXX explaining why the services had to be redone. Despite submitting these documents has a 0% timely response rate to CFPB complaints.
The most common issue reported against the invoice from the new shop showing that the work had to be redone and a letter from XXXXXXXX XXXX XXXX XXXX XXXX XXXX explaining why the services had to be redone. Despite submitting these documents is "citing that the goods were as described and in good condition. Being that I never received an initial denial letter with any supporting documentation is a Regulation Z violation. The Synchrony Bank representative instructed me to provide any additional supporting documentation" in the "I had to call Synchrony Bank because I never received a letter or any correspondence stating my claim was denied. What prompted me to call was that I noticed that the credit that was initially given for the dispute had been reversed on my account. On the call with the Synchrony Bank representative" product category.
Read our methodology — how this data is sourced, computed, and verified.