2026 data Public-data reference. official source

the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year>

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year>'s complaint history from CFPB public records. 1 consumers have filed complaints since Imme. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Imme
Since

Total complaints

1

Filed since Imme

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> complaint mix by product

Total complaints: 1

the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I froze: 1 complaints (100.0%), resolution 0.0% I froze 100.0%
  • I froze 1 100.0% 0% relief

How the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year>'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I froze my accounts ( checking and savings ) 1

Top States

State Complaints
I visited my local Bank of America branch in XXXX 1

Top Issues

Issue Complaints
changed my user ID and password and removed my phone number from XXXX and my XXXX XXXX Account. I also deactivated my XXXX account and removed my debit card from it. Additionally 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year>

the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Imme, and the most recent logged activity is Immediatel, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I froze my accounts ( checking and savings )", and the single most common underlying issue is "changed my user ID and password and removed my phone number from XXXX and my XXXX XXXX Account. I also deactivated my XXXX account and removed my debit card from it. Additionally".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year>: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> have?

the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> respond to complaints on time?

the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> has a 0% timely response rate to CFPB complaints.

What is the most common complaint about the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year>?

The most common issue reported against the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> is "changed my user ID and password and removed my phone number from XXXX and my XXXX XXXX Account. I also deactivated my XXXX account and removed my debit card from it. Additionally" in the "I froze my accounts ( checking and savings )" product category.

Related