Total complaints
1
Filed since Imme
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year>'s complaint history from CFPB public records. 1 consumers have filed complaints since Imme. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Imme
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year>'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I froze my accounts ( checking and savings ) | 1 |
| State | Complaints |
|---|---|
| I visited my local Bank of America branch in XXXX | 1 |
| Issue | Complaints |
|---|---|
| changed my user ID and password and removed my phone number from XXXX and my XXXX XXXX Account. I also deactivated my XXXX account and removed my debit card from it. Additionally | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Imme, and the most recent logged activity is Immediatel, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I froze my accounts ( checking and savings )", and the single most common underlying issue is "changed my user ID and password and removed my phone number from XXXX and my XXXX XXXX Account. I also deactivated my XXXX account and removed my debit card from it. Additionally".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year>: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> has a 0% timely response rate to CFPB complaints.
The most common issue reported against the investigation is still on-going and active with XXXX XXXX XXXX Department . On XX/XX/year> is "changed my user ID and password and removed my phone number from XXXX and my XXXX XXXX Account. I also deactivated my XXXX account and removed my debit card from it. Additionally" in the "I froze my accounts ( checking and savings )" product category.
Read our methodology — how this data is sourced, computed, and verified.