Total complaints
1
Filed since Rece
2026 data Public-data reference. official source
the insurance policy in question was submitted
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the insurance policy in question was submitted's complaint history from CFPB public records. 1 consumers have filed complaints since Rece. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Rece
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the insurance policy in question was submitted complaint mix by product
- I contacted 1 100.0% – 0% relief
How the insurance policy in question was submitted's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I contacted my loan servicer | 1 |
Top States
| State | Complaints |
|---|---|
| approved | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| to explore mortgage assistance options due to financial hardship. I was told there was nothing they could do because the second lien from the XXXX makes me ineligible for modification | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the insurance policy in question was submitted
the insurance policy in question was submitted has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rece, and the most recent logged activity is Recently, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the insurance policy in question was submitted reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted my loan servicer", and the single most common underlying issue is "to explore mortgage assistance options due to financial hardship. I was told there was nothing they could do because the second lien from the XXXX makes me ineligible for modification".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the insurance policy in question was submitted: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the insurance policy in question was submitted have?
the insurance policy in question was submitted has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the insurance policy in question was submitted respond to complaints on time?
the insurance policy in question was submitted has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the insurance policy in question was submitted?
The most common issue reported against the insurance policy in question was submitted is "to explore mortgage assistance options due to financial hardship. I was told there was nothing they could do because the second lien from the XXXX makes me ineligible for modification" in the "I contacted my loan servicer" product category.
Read our methodology — how this data is sourced, computed, and verified.
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