Total complaints
1
Filed since In t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the insurance company or us that this was not a fraudulent transaction and used the protocol of holding funds to shield their actual discretion.'s complaint history from CFPB public records. 1 consumers have filed complaints since In t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the insurance company or us that this was not a fraudulent transaction and used the protocol of holding funds to shield their actual discretion.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| our account remains suspended. The branch manager claims their action is for our own protection and their against fraud. We are new to their bank | 1 |
| Issue | Complaints |
|---|---|
| but the excuses we received make me shake my head in wonder. Because we are newer accountholders | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the insurance company or us that this was not a fraudulent transaction and used the protocol of holding funds to shield their actual discretion. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In the mea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the insurance company or us that this was not a fraudulent transaction and used the protocol of holding funds to shield their actual discretion. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "our account remains suspended. The branch manager claims their action is for our own protection and their against fraud. We are new to their bank", and the single most common underlying issue is "but the excuses we received make me shake my head in wonder. Because we are newer accountholders".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the insurance company or us that this was not a fraudulent transaction and used the protocol of holding funds to shield their actual discretion.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the insurance company or us that this was not a fraudulent transaction and used the protocol of holding funds to shield their actual discretion. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the insurance company or us that this was not a fraudulent transaction and used the protocol of holding funds to shield their actual discretion. has a 0% timely response rate to CFPB complaints.
The most common issue reported against the insurance company or us that this was not a fraudulent transaction and used the protocol of holding funds to shield their actual discretion. is "but the excuses we received make me shake my head in wonder. Because we are newer accountholders" in the "our account remains suspended. The branch manager claims their action is for our own protection and their against fraud. We are new to their bank" product category.
Read our methodology — how this data is sourced, computed, and verified.