Total complaints
1
Filed since Thes
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the inspector states it was only a visual inspection with no walk-thur completed and signs of rehab's complaint history from CFPB public records. 1 consumers have filed complaints since Thes. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thes
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the inspector states it was only a visual inspection with no walk-thur completed and signs of rehab's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and unsubstantiated after repeated requested to provide proof of fees | 1 |
| State | Complaints |
|---|---|
| I had a house fire XX/XX/XXXX and my Mortgage company took advantage of me then and continue to do so. I paid these fraudulent fees and still after paying new ones come right back.,Company believes it acted appropriately as authorized by contract or law,Shellpoint Partners | 1 |
| Issue | Complaints |
|---|---|
| and XXXX time I was told the fees included a abandoned property fee XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the inspector states it was only a visual inspection with no walk-thur completed and signs of rehab has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thes, and the most recent logged activity is These fees, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the inspector states it was only a visual inspection with no walk-thur completed and signs of rehab reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and unsubstantiated after repeated requested to provide proof of fees", and the single most common underlying issue is "and XXXX time I was told the fees included a abandoned property fee XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the inspector states it was only a visual inspection with no walk-thur completed and signs of rehab: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the inspector states it was only a visual inspection with no walk-thur completed and signs of rehab has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the inspector states it was only a visual inspection with no walk-thur completed and signs of rehab has a 0% timely response rate to CFPB complaints.
The most common issue reported against the inspector states it was only a visual inspection with no walk-thur completed and signs of rehab is "and XXXX time I was told the fees included a abandoned property fee XXXX" in the "and unsubstantiated after repeated requested to provide proof of fees" product category.
Read our methodology — how this data is sourced, computed, and verified.