Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the hold period was set to 21 days without adequate justification.'s complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the hold period was set to 21 days without adequate justification.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I promptly submitted invoices to my client and received payments. However | 1 |
| Issue | Complaints |
|---|---|
| citing the need to complete certain unspecified requirements on the platform. Despite my efforts to locate and fulfill these requirements | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the hold period was set to 21 days without adequate justification. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon resto, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the hold period was set to 21 days without adequate justification. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I promptly submitted invoices to my client and received payments. However", and the single most common underlying issue is "citing the need to complete certain unspecified requirements on the platform. Despite my efforts to locate and fulfill these requirements".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the hold period was set to 21 days without adequate justification.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the hold period was set to 21 days without adequate justification. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the hold period was set to 21 days without adequate justification. has a 0% timely response rate to CFPB complaints.
The most common issue reported against the hold period was set to 21 days without adequate justification. is "citing the need to complete certain unspecified requirements on the platform. Despite my efforts to locate and fulfill these requirements" in the "I promptly submitted invoices to my client and received payments. However" product category.
Read our methodology — how this data is sourced, computed, and verified.