Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the gift letter did us no good. It just changed that XXXX did not pay the closing cost or down payment's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the gift letter did us no good. It just changed that XXXX did not pay the closing cost or down payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| her father was told XXXX weeks after she signed the declaration that she did not qualify for first time buyer and that she would need XXXX XXXX down due to a non-arms length transaction per XXXX conversation with XXXX and XXXX. At this time it was suggested that she do an equity gift letter. The first gift of equity letter was XXXX | 1 |
| State | Complaints |
|---|---|
| XXXX had to pay both out of the net. They also were told many times that we wanted to net {$110000.00}. We netted {$96000.00} | 1 |
| Issue | Complaints |
|---|---|
| that it was her grandfather 's primary home. This information was sent to XXXX so they could reevaluate and provide new numbers and documents. XXXX and XXXX then stated they could use the gift of equity letter for closing cost and down payment. We ask where this money was coming from and it was told it would not come from either of us. It would come from equity gift letter. Finally | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the gift letter did us no good. It just changed that XXXX did not pay the closing cost or down payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This lette, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the gift letter did us no good. It just changed that XXXX did not pay the closing cost or down payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "her father was told XXXX weeks after she signed the declaration that she did not qualify for first time buyer and that she would need XXXX XXXX down due to a non-arms length transaction per XXXX conversation with XXXX and XXXX. At this time it was suggested that she do an equity gift letter. The first gift of equity letter was XXXX", and the single most common underlying issue is "that it was her grandfather 's primary home. This information was sent to XXXX so they could reevaluate and provide new numbers and documents. XXXX and XXXX then stated they could use the gift of equity letter for closing cost and down payment. We ask where this money was coming from and it was told it would not come from either of us. It would come from equity gift letter. Finally".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the gift letter did us no good. It just changed that XXXX did not pay the closing cost or down payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the gift letter did us no good. It just changed that XXXX did not pay the closing cost or down payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the gift letter did us no good. It just changed that XXXX did not pay the closing cost or down payment has a 0% timely response rate to CFPB complaints.
The most common issue reported against the gift letter did us no good. It just changed that XXXX did not pay the closing cost or down payment is "that it was her grandfather 's primary home. This information was sent to XXXX so they could reevaluate and provide new numbers and documents. XXXX and XXXX then stated they could use the gift of equity letter for closing cost and down payment. We ask where this money was coming from and it was told it would not come from either of us. It would come from equity gift letter. Finally" in the "her father was told XXXX weeks after she signed the declaration that she did not qualify for first time buyer and that she would need XXXX XXXX down due to a non-arms length transaction per XXXX conversation with XXXX and XXXX. At this time it was suggested that she do an equity gift letter. The first gift of equity letter was XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.