Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the full amount of a covered service's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the full amount of a covered service's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| leaving a balance of {$55.00}. I was unaware of the prohibition against balance billing and I was told I had to pay my balance in full or I wouldnt be treated | 1 |
| State | Complaints |
|---|---|
| and then a letter not dated threatening to send bill to collections. | 1 |
| Issue | Complaints |
|---|---|
| they resubmitted for preauthorization and received a preauthorization on XX/XX/XXXX ( XXXX ). Impressions were taken for immediate denture then extractions were performed by another provider and I self paid because I chose to have implants at the same time on XX/XX/XXXX. I returned to XXXX and had denture fitted and claim was filed on XX/XX/XXXX ( Claim # XXXX ). That claim was denied on XX/XX/XXXX because insurance had no proof extractions were performed ( I had self paid another provider who performed additional work not covered by my plan ). I was made aware of non payment by XXXX and stated I would not pay as it was a covered service with preauth obtained | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the full amount of a covered service has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX submi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the full amount of a covered service reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "leaving a balance of {$55.00}. I was unaware of the prohibition against balance billing and I was told I had to pay my balance in full or I wouldnt be treated", and the single most common underlying issue is "they resubmitted for preauthorization and received a preauthorization on XX/XX/XXXX ( XXXX ). Impressions were taken for immediate denture then extractions were performed by another provider and I self paid because I chose to have implants at the same time on XX/XX/XXXX. I returned to XXXX and had denture fitted and claim was filed on XX/XX/XXXX ( Claim # XXXX ). That claim was denied on XX/XX/XXXX because insurance had no proof extractions were performed ( I had self paid another provider who performed additional work not covered by my plan ). I was made aware of non payment by XXXX and stated I would not pay as it was a covered service with preauth obtained".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the full amount of a covered service: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the full amount of a covered service has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the full amount of a covered service has a 0% timely response rate to CFPB complaints.
The most common issue reported against the full amount of a covered service is "they resubmitted for preauthorization and received a preauthorization on XX/XX/XXXX ( XXXX ). Impressions were taken for immediate denture then extractions were performed by another provider and I self paid because I chose to have implants at the same time on XX/XX/XXXX. I returned to XXXX and had denture fitted and claim was filed on XX/XX/XXXX ( Claim # XXXX ). That claim was denied on XX/XX/XXXX because insurance had no proof extractions were performed ( I had self paid another provider who performed additional work not covered by my plan ). I was made aware of non payment by XXXX and stated I would not pay as it was a covered service with preauth obtained" in the "leaving a balance of {$55.00}. I was unaware of the prohibition against balance billing and I was told I had to pay my balance in full or I wouldnt be treated" product category.
Read our methodology — how this data is sourced, computed, and verified.