Total complaints
1
Filed since **Co
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the floors were swept and mopped so that {$20.00} charge should be removed. Next's complaint history from CFPB public records. 1 consumers have filed complaints since **Co. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since **Co
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the floors were swept and mopped so that {$20.00} charge should be removed. Next's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX PM to XXXX | 1 |
| State | Complaints |
|---|---|
| the cabinets were thoroughly cleaned as you can see in the videos so that {$5.00} fee should be removed. Next | 1 |
| Issue | Complaints |
|---|---|
| Videos of the apartment are attached below. As you can see everything was cleaned and in good condition except for the carpet which was damaged by the movers when my furniture was picked up because they stepped on a ketchup packet and that is where the red stains on the carpet come from and they damaged the carpet while moving furniture out. The only other thing that was not cleaned was the drip pans and the oven | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the floors were swept and mopped so that {$20.00} charge should be removed. Next has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to **Co, and the most recent logged activity is **Copy of , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the floors were swept and mopped so that {$20.00} charge should be removed. Next reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX PM to XXXX", and the single most common underlying issue is "Videos of the apartment are attached below. As you can see everything was cleaned and in good condition except for the carpet which was damaged by the movers when my furniture was picked up because they stepped on a ketchup packet and that is where the red stains on the carpet come from and they damaged the carpet while moving furniture out. The only other thing that was not cleaned was the drip pans and the oven".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the floors were swept and mopped so that {$20.00} charge should be removed. Next: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the floors were swept and mopped so that {$20.00} charge should be removed. Next has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the floors were swept and mopped so that {$20.00} charge should be removed. Next has a 0% timely response rate to CFPB complaints.
The most common issue reported against the floors were swept and mopped so that {$20.00} charge should be removed. Next is "Videos of the apartment are attached below. As you can see everything was cleaned and in good condition except for the carpet which was damaged by the movers when my furniture was picked up because they stepped on a ketchup packet and that is where the red stains on the carpet come from and they damaged the carpet while moving furniture out. The only other thing that was not cleaned was the drip pans and the oven" in the "XXXX PM to XXXX" product category.
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