Total complaints
1
Filed since Acco
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the financial institution must investigate and determine whether an error occurred within 10 business days of receiving the notice of error. Additionally's complaint history from CFPB public records. 1 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the financial institution must investigate and determine whether an error occurred within 10 business days of receiving the notice of error. Additionally's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have two billing cycles to submit any disputes. In both of these cases | 1 |
| State | Complaints |
|---|---|
| 1005.11 ( d ) requires that if a financial institution determines no error occurred | 1 |
| Issue | Complaints |
|---|---|
| that does not mean that a customer of over 10 years should absorb these costs. As a consumer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the financial institution must investigate and determine whether an error occurred within 10 business days of receiving the notice of error. Additionally has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is According , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the financial institution must investigate and determine whether an error occurred within 10 business days of receiving the notice of error. Additionally reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have two billing cycles to submit any disputes. In both of these cases", and the single most common underlying issue is "that does not mean that a customer of over 10 years should absorb these costs. As a consumer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the financial institution must investigate and determine whether an error occurred within 10 business days of receiving the notice of error. Additionally: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the financial institution must investigate and determine whether an error occurred within 10 business days of receiving the notice of error. Additionally has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the financial institution must investigate and determine whether an error occurred within 10 business days of receiving the notice of error. Additionally has a 0% timely response rate to CFPB complaints.
The most common issue reported against the financial institution must investigate and determine whether an error occurred within 10 business days of receiving the notice of error. Additionally is "that does not mean that a customer of over 10 years should absorb these costs. As a consumer" in the "I have two billing cycles to submit any disputes. In both of these cases" product category.
Read our methodology — how this data is sourced, computed, and verified.