Total complaints
1
Filed since Fina
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the files had NOT been transferred for any of the other accounts from JP Morgan to Chase and there had to be a special request to get it done. I was one review away from going through this nightmare on any one of those three other accounts.,,JPMORGAN CHASE & CO.,WI,53705,Older American,Consent provided,Web,2025-07-07,Closed with explanation,Yes,N/A,14484735's complaint history from CFPB public records. 1 consumers have filed complaints since Fina. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fina
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the files had NOT been transferred for any of the other accounts from JP Morgan to Chase and there had to be a special request to get it done. I was one review away from going through this nightmare on any one of those three other accounts.,,JPMORGAN CHASE & CO.,WI,53705,Older American,Consent provided,Web,2025-07-07,Closed with explanation,Yes,N/A,14484735's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I mention that at the time these issues I was ( and still am ) managing checking accounts for 4 trusts. Once I got the trust for the second beneficiary straightened out | 1 |
| Issue | Complaints |
|---|---|
| I asked the local Chase branch Asst V.P. to confirm with Chase internal review that the remaining 3 trusts also had the proper paperwork transferred and in order and that | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the files had NOT been transferred for any of the other accounts from JP Morgan to Chase and there had to be a special request to get it done. I was one review away from going through this nightmare on any one of those three other accounts.,,JPMORGAN CHASE & CO.,WI,53705,Older American,Consent provided,Web,2025-07-07,Closed with explanation,Yes,N/A,14484735 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fina, and the most recent logged activity is Finally, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the files had NOT been transferred for any of the other accounts from JP Morgan to Chase and there had to be a special request to get it done. I was one review away from going through this nightmare on any one of those three other accounts.,,JPMORGAN CHASE & CO.,WI,53705,Older American,Consent provided,Web,2025-07-07,Closed with explanation,Yes,N/A,14484735 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I mention that at the time these issues I was ( and still am ) managing checking accounts for 4 trusts. Once I got the trust for the second beneficiary straightened out", and the single most common underlying issue is "I asked the local Chase branch Asst V.P. to confirm with Chase internal review that the remaining 3 trusts also had the proper paperwork transferred and in order and that".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the files had NOT been transferred for any of the other accounts from JP Morgan to Chase and there had to be a special request to get it done. I was one review away from going through this nightmare on any one of those three other accounts.,,JPMORGAN CHASE & CO.,WI,53705,Older American,Consent provided,Web,2025-07-07,Closed with explanation,Yes,N/A,14484735: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the files had NOT been transferred for any of the other accounts from JP Morgan to Chase and there had to be a special request to get it done. I was one review away from going through this nightmare on any one of those three other accounts.,,JPMORGAN CHASE & CO.,WI,53705,Older American,Consent provided,Web,2025-07-07,Closed with explanation,Yes,N/A,14484735 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the files had NOT been transferred for any of the other accounts from JP Morgan to Chase and there had to be a special request to get it done. I was one review away from going through this nightmare on any one of those three other accounts.,,JPMORGAN CHASE & CO.,WI,53705,Older American,Consent provided,Web,2025-07-07,Closed with explanation,Yes,N/A,14484735 has a 0% timely response rate to CFPB complaints.
The most common issue reported against the files had NOT been transferred for any of the other accounts from JP Morgan to Chase and there had to be a special request to get it done. I was one review away from going through this nightmare on any one of those three other accounts.,,JPMORGAN CHASE & CO.,WI,53705,Older American,Consent provided,Web,2025-07-07,Closed with explanation,Yes,N/A,14484735 is "I asked the local Chase branch Asst V.P. to confirm with Chase internal review that the remaining 3 trusts also had the proper paperwork transferred and in order and that" in the "I mention that at the time these issues I was ( and still am ) managing checking accounts for 4 trusts. Once I got the trust for the second beneficiary straightened out" product category.
Read our methodology — how this data is sourced, computed, and verified.