Total complaints
1
Filed since We w
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the file has received a hard decline by the investor ( XXXX ) and is not eligible for short sale. File removed today after the decline was reviewed by our Second Level Review team. '' We requested clarification 6 times on why the short sale was declined and never received a response from the processor's complaint history from CFPB public records. 1 consumers have filed complaints since We w. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We w
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the file has received a hard decline by the investor ( XXXX ) and is not eligible for short sale. File removed today after the decline was reviewed by our Second Level Review team. '' We requested clarification 6 times on why the short sale was declined and never received a response from the processor's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the Insurer is not willing to proceed due to the following : Seller does not meet the requirements of this program. Seller 's expenses | 1 |
| State | Complaints |
|---|---|
| negotiator or management team. On XXXX/XXXX/XXXX we escalated this directly to the XXXX office & on XXXX/XXXX/XXXX we received a case/file # XXXX. Since then we have been working with the XXXX office and up until today we thought that XXXX & Wells Fargo were getting this resolved and reopened to move forward. However | 1 |
| Issue | Complaints |
|---|---|
| resulted in a balance that does n't meet program requirements. We reached this decision by reviewing the monthly income | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the file has received a hard decline by the investor ( XXXX ) and is not eligible for short sale. File removed today after the decline was reviewed by our Second Level Review team. '' We requested clarification 6 times on why the short sale was declined and never received a response from the processor has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We w, and the most recent logged activity is We were to, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the file has received a hard decline by the investor ( XXXX ) and is not eligible for short sale. File removed today after the decline was reviewed by our Second Level Review team. '' We requested clarification 6 times on why the short sale was declined and never received a response from the processor reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the Insurer is not willing to proceed due to the following : Seller does not meet the requirements of this program. Seller 's expenses", and the single most common underlying issue is "resulted in a balance that does n't meet program requirements. We reached this decision by reviewing the monthly income".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the file has received a hard decline by the investor ( XXXX ) and is not eligible for short sale. File removed today after the decline was reviewed by our Second Level Review team. '' We requested clarification 6 times on why the short sale was declined and never received a response from the processor: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the file has received a hard decline by the investor ( XXXX ) and is not eligible for short sale. File removed today after the decline was reviewed by our Second Level Review team. '' We requested clarification 6 times on why the short sale was declined and never received a response from the processor has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the file has received a hard decline by the investor ( XXXX ) and is not eligible for short sale. File removed today after the decline was reviewed by our Second Level Review team. '' We requested clarification 6 times on why the short sale was declined and never received a response from the processor has a 0% timely response rate to CFPB complaints.
The most common issue reported against the file has received a hard decline by the investor ( XXXX ) and is not eligible for short sale. File removed today after the decline was reviewed by our Second Level Review team. '' We requested clarification 6 times on why the short sale was declined and never received a response from the processor is "resulted in a balance that does n't meet program requirements. We reached this decision by reviewing the monthly income" in the "the Insurer is not willing to proceed due to the following : Seller does not meet the requirements of this program. Seller 's expenses" product category.
Read our methodology — how this data is sourced, computed, and verified.