Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the female agent on the phone told me that she could see a request for a transfer of {$15000.00} plus. I stopped her and told her no '''s complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the female agent on the phone told me that she could see a request for a transfer of {$15000.00} plus. I stopped her and told her no '''s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I immediately told the teller that this pending transaction was unauthorized | 1 |
| State | Complaints |
|---|---|
| the wire transfer was for {$17000.00}. She told me that I was correct and that she was seeing the pending transfer but also saw an additional request to transfer another {$15000.00} plus | 1 |
| Issue | Complaints |
|---|---|
| that it was indeed fraudulent and needed to be stopped immediately. The teller looked at the account details and saw that my wife was also a signator on the account and asked me if she possibly made the request to transfer the funds. Once I assured her that my wife had not made the request and does not even have online access to the account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the female agent on the phone told me that she could see a request for a transfer of {$15000.00} plus. I stopped her and told her no '' has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon reali, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the female agent on the phone told me that she could see a request for a transfer of {$15000.00} plus. I stopped her and told her no '' reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I immediately told the teller that this pending transaction was unauthorized", and the single most common underlying issue is "that it was indeed fraudulent and needed to be stopped immediately. The teller looked at the account details and saw that my wife was also a signator on the account and asked me if she possibly made the request to transfer the funds. Once I assured her that my wife had not made the request and does not even have online access to the account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the female agent on the phone told me that she could see a request for a transfer of {$15000.00} plus. I stopped her and told her no '': cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the female agent on the phone told me that she could see a request for a transfer of {$15000.00} plus. I stopped her and told her no '' has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the female agent on the phone told me that she could see a request for a transfer of {$15000.00} plus. I stopped her and told her no '' has a 0% timely response rate to CFPB complaints.
The most common issue reported against the female agent on the phone told me that she could see a request for a transfer of {$15000.00} plus. I stopped her and told her no '' is "that it was indeed fraudulent and needed to be stopped immediately. The teller looked at the account details and saw that my wife was also a signator on the account and asked me if she possibly made the request to transfer the funds. Once I assured her that my wife had not made the request and does not even have online access to the account" in the "I immediately told the teller that this pending transaction was unauthorized" product category.
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